ICT Support Technician

Vor 7 Tagen

Alice Springs, Österreich Apprise Consulting Vollzeit

Job Type: Permanent position | Full time position Job Description Red Centre Technology Partners (RCTP) is a private family-owned business with over 13 years’ experience working in Central Australia and across remote Northern Territory. Our values include Integrity, Reliability and responsiveness, Excellence and Innovation. Red Centre Technology Partners is in need of experienced ICT Support Technician to join their friendly team of Professionals on a full time and permanent basis. The successful candidate will work closely with IT Technicians and Managers in managing and monitoring all installed systems and infrastructure, and must demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Tasks and Key Responsibilities include but are not limited to: Key Responsibilities Provide end-to-end IT support expertise for users and equipment, ensuring smooth daily business operation. Adapt to existing programs to meet users' requirements. Manage user accounts, troubleshoot hardware and software issues, and maintain the IT asset database. Utilise monitoring tools to identify and resolve potential IT issues before they impact users. Continuously improve ICT services to enhance sustainability and efficiency within the organisation. Repair and replace peripheral equipment such as terminals, printers and modems. Design and maintain web sites. Ensure efficient use of applications and equipment. Respond and offer solution to inquiries about software and hardware problems. Qualifications & Experience BS/MS Degree in Computer Science, Engineering or related subject and Certifications. Solid Cloud experience, preferably AWS and Azure. Experience with virtualization and containerization (e.g. VMware, Virtual Box). Experience in monitoring systems. Experience in automation software preferred (ConnectWise Automate). Solid networking knowledge (OSI network layers, TCP/IP). Excellent oral and written communication. Ability to meet deadlines. Time management skills. Ability to communicate technical concepts. Discretion and confidentiality. Excellent understanding of computer networks and systems. Organisational skills. If you feel you meet the above criteria and would like to be considered for this position, please apply now Salary: Between $75,000 and $80,000 per annum + Super #J-18808-Ljbffr

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