Director, Operations | Full-time Permanent

vor 1 Monat


Canberra, Österreich Australian Capital Territory Vollzeit
Details:

The Director of Operations is responsible for leading and managing a number of customer service teams, including a call centre. Operations receive high volume enquiries, applications, forms and submissions. It is a dynamic and fast paced work environment characterised by rapid change, complexity and contestability. We are looking for an experienced, analytical and inspiring leader to drive change, oversee process improvement and deliver quality customer service outcomes in a regulatory/tax environment. The Director will establish and maintain professional working relationships with internal and external stakeholders and manage complex, high value and/or escalated revenue matters.Notes:

A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. Selection may be based on application and referee reports only.How to Apply:

Please provide a maximum two-page pitch addressing the selection criteria included in the Position Description.Applications should be submitted via the Apply Now Button Below.

#J-18808-Ljbffr

  • Canberra, Österreich Australian Capital Territory Vollzeit

    Senior Director Bus OperationsFull-time PermanentDetails: Do you have a passion for Transport and enjoy a role that challenges? Transport Canberra is looking for a dynamic leader to join the Bus Operations team.The Senior Director, Bus Operations will be responsible for applying a strategic lens to a dynamic operational environment. This position provides...


  • Canberra, Österreich Australian Capital Territory Vollzeit

    Details: The Director of Operations is responsible for leading and managing a number of customer service teams, including a call centre. Operations receive high volume enquiries, applications, forms and submissions. It is a dynamic and fast paced work environment characterised by rapid change, complexity and contestability. We are looking for an experienced,...


  • Canberra, Österreich Australian Capital Territory Vollzeit

    Senior Director, Field ServicesFull-time PermanentDetails: Transport Canberra and City Services (TCCS) Chief Information Office (CIO) Branch is seeking a high-performing Senior Director to lead the Field Service Solutions Team.As a senior leader within TCCS, this role requires a person who can inspire, energise, and positively influence team and individual...


  • Canberra, Österreich Australian Capital Territory Vollzeit

    Senior Director, artsACTFull-time PermanentDetails: artsACT is seeking a Senior Director to collaboratively develop and implement high quality, evidence-based arts policy and programs to deliver on the ACT Government's objective of diversifying and strengthening the ACT economy, and to create a vibrant community for Canberrans and for people visiting...


  • Canberra, Österreich Australian Capital Territory Vollzeit

    Senior Director, artsACTFull-time PermanentDetails: artsACT is seeking a Senior Director to collaboratively develop and implement high quality, evidence-based arts policy and programs to deliver on the ACT Government's objective of diversifying and strengthening the ACT economy, and to create a vibrant community for Canberrans and for people visiting...


  • Canberra, Österreich Australian Capital Territory Vollzeit

    Assistant Director, Capital Works and Infrastructure ProjectsFull-time PermanentDetails: The Assistant Director, Capital Works and Infrastructure Projects is responsible for managing and coordinating a variety of infrastructure and environmental projects, such as the ACT Policing (ACTP) capital works, ESA infrastructure projects, environmental contamination...


  • Canberra, Österreich Australian Capital Territory Vollzeit

    Assistant Director, Property OperationsFull-time PermanentDetails: This role leads a multi-disciplinary team of trade professionals delivering high quality property maintenance services to ACT Government property custodians. The person in this role ensures the team delivers high quality, efficient and productive trade services, provides professional guidance...


  • Canberra, Österreich Australian Capital Territory Vollzeit

    Senior Director, Professional Standards UnitFull-time PermanentDetails: There are two Senior Director positions within the Professional Standards Unit (PSU); the occupants of these positions are expected to work collaboratively to achieve the objectives and principal responsibilities of the position, the Public Sector Standards Commissioner (PSSC) and the...


  • Canberra, Österreich Australian Capital Territory Vollzeit

    Director Case Management & Community PartnershipsFull-time PermanentDetails: The Director, Case Management and Community Partnerships is a key role in the Directorate and across ACT Government. The Director has responsibility for providing case coordination and management support for students with complex support needs to enhance their engagement in...


  • Canberra, Österreich Australian Capital Territory Vollzeit

    Director Case Management & Community PartnershipsFull-time PermanentDetails: The Director, Case Management and Community Partnerships is a key role in the Directorate and across ACT Government. The Director has responsibility for providing case coordination and management support for students with complex support needs to enhance their engagement in...


  • Canberra, Österreich Australian Capital Territory Vollzeit

    Director Service AssuranceFull-time PermanentDetails: The Service Assurance team is seeking Expressions of Interest of a highly motivated strategic multitasker who is calm under pressure, to undertake the role of Director – Service Assurance.The successful applicant will have excellent customer service skills, outstanding verbal and written communication...


  • Canberra, Österreich Australian Capital Territory Vollzeit

    Deputy Director, UrbanFull-time PermanentDetails: Infrastructure Delivery (ID) is responsible for the delivery of the Transport Canberra and City Services (TCCS) Capital Works program on behalf of Roads ACT, City Presentation, ACT NOWaste, ACTION, Libraries ACT, Sports and Recreation and other business area within the Directorate. We deliver infrastructure...


  • Canberra, Österreich Australian Capital Territory Vollzeit

    Assistant Director Business Applications SupportFull-time PermanentDetails: Do you have strong knowledge of SQL Server, SharePoint and interactive websites? Can you work effectively with stakeholders across the technical spectrum and provide high level customer service within an ITIL framework? Are you driven to continually develop your technical skills in...


  • Canberra, Österreich Australian Capital Territory Vollzeit

    Senior Director, Finance and AccountingFull-time PermanentDetails: Investments & Borrowings within ACT Treasury, Chief Minister, Treasury and Economic Development Directorate (CMTEDD), has a permanent position opportunity as a Senior Director.The Senior Director position, reports to the Executive Branch Manager, Investments & Borrowings. The occupant of this...


  • Canberra, Österreich Australian Capital Territory Vollzeit

    Assistant Director, Access ControlFull-time PermanentDetails: Digital, Data and Technology Solutions is looking for an energetic person to join Education ICT as Assistant Director, Access Control.The successful candidate will lead a small team, providing advice and guidance on network access, as well as ensuring consistency of service delivery.The role will...


  • Canberra, Österreich Australian Capital Territory Vollzeit

    Details: ACT Corrective Services (ACTCS) is seeking a highly motivated and experienced person to fill the position of Assistant Director, Custodial Operations Training (SPOC), within the Organisational Capability Unit (OCU).The Assistant Director, Custodial Operations Training is primarily responsible for the development, delivery and assessment of...


  • Canberra, Österreich Australian Capital Territory Vollzeit

    Details: ACT Corrective Services (ACTCS) is seeking a highly motivated and experienced person to fill the position of Assistant Director, Custodial Operations Training (SPOC), within the Organisational Capability Unit (OCU).The Assistant Director, Custodial Operations Training is primarily responsible for the development, delivery and assessment of...


  • Canberra, Österreich Australian Capital Territory Vollzeit

    Director Service AssuranceFull-time PermanentDetails:The Service Assurance team is seeking Expressions of Interest of a highly motivated strategic multitasker who is calm under pressure, to undertake the role of Director – Service Assurance.The successful applicant will have excellent customer service skills, outstanding verbal and written communication...


  • Canberra, Österreich Australian Capital Territory Vollzeit

    Director - Sourcing, Advice and SupplyFull-time PermanentDetails: Procurement ACT is seeking a high performing Director (SOG B) to join the Sourcing, Advice and Supply team (SAS). Reporting to the Senior Director of SAS the Director role has responsibility for undertaking a job list of complex procurements and managing several staff.We are seeking a seasoned...


  • Canberra, Österreich Australian Capital Territory Vollzeit

    Director - Sourcing, Advice and SupplyFull-time PermanentDetails: Procurement ACT is seeking a high performing Director (SOG B) to join the Sourcing, Advice and Supply team (SAS). Reporting to the Senior Director of SAS the Director role has responsibility for undertaking a job list of complex procurements and managing several staff.We are seeking a seasoned...