Senior Product Designer — AI-Powered Contact Center

At Zendesk, we create software that powers exceptional customer service. Our easy-to-use & AI powered tools enable support teams to resolve issues quickly and efficiently. By keeping the customer at the center of the experience, our products help businesses to build personal connections and deliver seamless support across multiple channels. Who we're looking...

A leading health technology company in Australia is seeking a Senior Product Designer to enhance their AI-powered practice management platform. This role involves leading design initiatives, collaborating cross-functionally, and utilizing user research to drive impactful design solutions. The ideal candidate has over 5 years of product design experience,...

A leading health technology company is seeking an experienced Senior Product Designer to enhance their AI-powered practice management platform. The role involves leading design initiatives, collaborating with cross-functional teams, and leveraging user research to deliver impactful solutions. The ideal candidate should have over 5 years of experience in...

A leading health technology company is seeking a Senior Product Designer to enhance their AI-powered practice management platform. This role involves leading design initiatives, collaborating across teams, and utilizing user research to drive impactful design solutions. The ideal candidate has over 5 years of product design experience, especially in B2B...

A leading technology consultancy is seeking a Lead Consultant - AI Contact Centre Specialist to provide technical leadership and architecture for AI-powered solutions. Candidates should have deep expertise with contact centre platforms like Amazon Connect and experience in integrating AI technologies. This role involves working closely with cross-functional...

A leading product management company is seeking a Senior Director of Product Design to steer their high-performing design team. This role involves setting design direction and collaborating with executive leadership and cross-functional teams to create an AI-powered practice management platform. Ideal candidates will have over 10 years of experience in...

A leading technology consultancy is seeking a Contact Centre SME to deliver AI-powered solutions. The role involves providing technical leadership throughout project delivery, designing integrations across various AI platforms, and collaborating with sales and engineering teams. Candidates should possess strong experience in contact centre technologies,...

A recruitment agency is seeking a Senior Software Engineer to lead a hybrid cloud transformation initiative within the Contact Centre domain. The ideal candidate should have strong backend experience in .NET Core, be proficient in GRPC microservices, and have exposure to government projects. This role involves modernizing legacy systems and developing...

A consulting technology firm is seeking experienced Contact Centre SME. In this role, you will provide expert technical leadership for AI-powered contact centre solutions. Your responsibilities include designing modern solutions and coordinating project delivery. The ideal candidate should have experience with leading contact centre technologies like Amazon...

A leading community organization in Hobart is seeking an experienced Senior Project Manager to lead significant transformations in their contact center ecosystem. The role requires over 7 years of experience managing technology implementations within customer-facing environments, with a focus on AI and automation. This full-time position offers valuable...