AI-Powered Contact Centre Architect

A leading technology consulting firm in Australia seeks a Lead Consultant - AI Contact Centre Specialist to design and deliver AI-powered solutions. The role requires expertise in Amazon Connect and conversational AI technologies, focusing on client-specific solution implementations. Candidates should possess strong communication skills and experience in...

About us Mantel is an Australian-owned IT Professional Services consultancy, focused on emerging technology to help advance our clients by leveraging AI, Digital, Cloud, Data & Security technology. We are a fully AI-enabled technology consultancy and the partner that bridges the gap between blue‑sky ambition and practical steps to deliver value. Since our...

A leading technology consultancy is seeking a Contact Centre SME to deliver AI-powered solutions. The role involves providing technical leadership throughout project delivery, designing integrations across various AI platforms, and collaborating with sales and engineering teams. Candidates should possess strong experience in contact centre technologies,...

Lead Consultant - AI Contact Centre Specialist Join to apply for the Lead Consultant - AI Contact Centre Specialist role at Mantel 1 day ago Be among the first 25 applicants Mantel is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data, Delivery & Security. Since our inception in November 2017, we have experienced...

Lead Consultant - AI Contact Centre Specialist Join to apply for the Lead Consultant - AI Contact Centre Specialist role at Mantel At Mantel Mantel is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data, Delivery & Security. Since our inception in November we have experienced remarkable growth across Australia &...

A leading technology consultancy is seeking a Lead Consultant - AI Contact Centre Specialist to provide technical leadership and architecture for AI-powered solutions. Candidates should have deep expertise with contact centre platforms like Amazon Connect and experience in integrating AI technologies. This role involves working closely with cross-functional...

About us Mantel is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data, Delivery & Security. Since our inception in November 2017, we have experienced remarkable growth across Australia & New Zealand and are honoured to be recognised as a Great Place to Work for 6 years in a row! We hire smart and talented people...

About us Mantel is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data, Delivery & Security. Since our inception in November We hire smart and talented people and get out of their way. As a principle-based organisation, we have a flat structure with no hierarchy. By focusing on our five principles and not getting...

A leading IT consultancy in Melbourne is seeking a Contact Centre SME to provide architecture and delivery support for AI-powered solutions. The role involves acting as a technical expert in contact centre technologies, working closely with clients to design innovative solutions. Ideal candidates will have strong experience with Amazon Connect and other...

Large Enterprise, 12 month contract role, Solutions Architect – Contact Centre Location Australia and New Zealand locations available Contract role Overview This large enterprise organisation is a leading player in the industry, driving innovative solutions and delivering exceptional results for our clients in the insurance sector. They are committed to...