Lead AI Contact Centre Architect

Lead Consultant - AI Contact Centre Specialist Join to apply for the Lead Consultant - AI Contact Centre Specialist role at Mantel 1 day ago Be among the first 25 applicants Mantel is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data, Delivery & Security. Since our inception in November 2017, we have experienced...

Lead Consultant - AI Contact Centre Specialist Join to apply for the Lead Consultant - AI Contact Centre Specialist role at Mantel At Mantel Mantel is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data, Delivery & Security. Since our inception in November we have experienced remarkable growth across Australia &...

A leading technology consultancy is seeking a Lead Consultant - AI Contact Centre Specialist to provide technical leadership and architecture for AI-powered solutions. Candidates should have deep expertise with contact centre platforms like Amazon Connect and experience in integrating AI technologies. This role involves working closely with cross-functional...

A consulting technology firm is seeking experienced Contact Centre SME. In this role, you will provide expert technical leadership for AI-powered contact centre solutions. Your responsibilities include designing modern solutions and coordinating project delivery. The ideal candidate should have experience with leading contact centre technologies like Amazon...

Large Enterprise, 12 month contract role, Solutions Architect – Contact Centre Location Australia and New Zealand locations available Contract role Overview This large enterprise organisation is a leading player in the industry, driving innovative solutions and delivering exceptional results for our clients in the insurance sector. They are committed to...

A leading enterprise organization in Australia is seeking a Solutions Architect specializing in Contact Centres to drive transformation projects within the insurance sector. This key role requires strong telephony expertise and the capability to provide thought leadership. Candidates should possess knowledge in Verint, Cisco, and cloud platforms. This...

About us Mantel is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data, Delivery & Security. Since our inception in November 2017, we have experienced remarkable growth across Australia & New Zealand and are honoured to be recognised as a Great Place to Work for 6 years in a row! We hire smart and talented people...

About us Mantel is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data, Delivery & Security. Since our inception in November We hire smart and talented people and get out of their way. As a principle-based organisation, we have a flat structure with no hierarchy. By focusing on our five principles and not getting...

About us Mantel is an Australian-owned IT Professional Services consultancy, focused on emerging technology to help advance our clients by leveraging AI, Digital, Cloud, Data & Security technology. We are a fully AI-enabled technology consultancy and the partner that bridges the gap between blue‑sky ambition and practical steps to deliver value. Since our...

A governmental agency in New South Wales seeks a Principal Product Engineer to lead AI-enabled solutions across contact centres. This role requires a strategic technology leader with expertise in Genesys Cloud and advanced software development skills. The successful candidate will design secure customer-facing solutions, mentor engineers, and engage with...