Delivery Coordinator

Company Overview Montu is Australia's largest healthtech business with a focus on alternative healthcare. Founded in 2019, it supports patients, doctors and pharmacies through its Alternaleaf clinic, offers accredited healthcare education to clinicians via its SAGED platform, and dispensing solutions to pharmacies across Australia through Leafio. Montu is also the founding member of Cannabis Council Australia, a non-for-profit advocacy body that advances legislative change across the healthcare landscape. Our mission is to make alternative healthcare more affordable and accessible for the millions who could benefit. Montu has been recognised as Australia’s fastest-growing tech company in the Deloitte TechFast 50 for two consecutive years (#1 in 2022 and 2023), achieving remarkable revenue growth of 26,000% and 9,000%. Named #1 on LinkedIn’s Top Startups Australia 2024, Montu has cemented its position as the largest business of its kind outside North America and continues to evolve on its journey. This role is an Australia-based, fully work-from-home position, with access to co‑working spaces in Sydney, Melbourne and Brisbane. Job Description The Delivery Coordinator supports business units, technical teams, and stakeholders by assisting in the smooth coordination of technical operations and project‑related tasks. This position plays a supporting role in gathering requirements, tracking initiatives, preparing reports on project status, and assisting with risk identification and resource coordination. The Delivery Coordinator helps facilitate communication and process adherence but does not have direct decision‑making authority over project priorities, risk mitigation, or team performance management. Key Responsibilities Delivery Support Assist in coordinating project activities, ensuring alignment with overall project objectives and business goals. Support project tracking and reporting, maintaining project plans, schedules, and documentation as needed. Create and maintain project risks, issues, and dependencies for resolution. Facilitate resource coordination by tracking engineer capacity and liaising with relevant teams for allocation requests. Contribute to continuous improvement of delivery processes by providing feedback and supporting implementation efforts. Communication & Collaboration Serve as a point of contact for project updates on allocated initiatives, ensuring clear communication between technical and business teams. Collaborate with cross‑functional teams, including legal, compliance, people, technology and operations, to support alignment of project activities. Prepare and distribute project status updates to relevant stakeholders, ensuring transparency on progress and challenges. Assist in change management efforts by providing logistical support and documentation for assigned initiatives. Help manage stakeholder expectations by facilitating meetings and ensuring proper documentation of discussions and agreements. Support & Knowledge Sharing Assist team members by sharing best practices, templates and methodologies to streamline project coordination. Help coordinate learning initiatives by organising knowledge‑sharing sessions and maintaining relevant documentation. Encourage collaboration and communication across teams to enhance knowledge transfer and workflow efficiency. Qualifications Minimum 2‑3 years of experience in project coordination or a related support role within enterprise‑grade software solutions. Understanding of traditional project management (Waterfall) and hybrid project methodologies and experience in maintaining project schedules, reports and documentation. Solid knowledge of Business Process Mapping and/or BPMN. Strong organisational skills with the ability to track multiple tasks and projects simultaneously. Familiarity with software development management tools, such as the Atlassian suite, Miro, Figma, Trello and Microsoft Suite, is preferred. Ability to identify potential risks and escalated appropriately to project managers or relevant stakeholders. Experience in supporting change management efforts through documentation and communication. Strong communication and collaboration skills, with the ability to facilitate coordination across different teams. Proactive and adaptable approach with the ability to thrive in a fast‑paced and dynamic environment. Detail‑oriented mindset with strong problem‑solving skills and a willingness to learn. Ability to remain calm in a high‑pressure, deadline‑driven role. Additional Information You’ll be joining a high‑performing, fast‑paced team where your work drives meaningful impact in a leading tech company at the intersection of healthcare. We take pride in our driven and results‑focused culture, where ambitious individuals can push the boundaries of innovation and contribute to better outcomes for Australians. Other Benefits Include Access to SAGED courses and more through the Greenhouse learning platform, fostering continuous growth and development. Discounts with over 450 retailers through our Reward and Recognition platform. Full‑time, work‑from‑home role. Access to co‑working spaces in Sydney, Melbourne, Brisbane and select regional cities. Mental health support through our wellbeing platform, Unmind. A private health insurance discount through Medibank. Up to 8 weeks of paid parental leave. Swag kits to celebrate key milestones in your journey with us. Enhance your home office with our work‑from‑home equipment allowance benefit. Being part of one of the fastest‑growing industries in Australia, improving the lives of hundreds of thousands of patients. We are committed to facilitating a barrier‑free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience. #J-18808-Ljbffr