Senior System and Data Analyst

Overview Are you motivated to improve systems? Are you an effective communicator, able to clearly and professionally convey business needs and technical requirements to different audiences? The Systems and Analytics team in Standards, Early Childhood Regulatory Authority is looking for a proactive and skilled Senior System and Data Analyst to lead improvements to its regulatory systems and support system users. This is your opportunity to join a high-performing team to deliver improvements to critical mobile and web applications. Apply now to help shape the IT solutions that are used by regulatory officers every day to ensure the safety, health and wellbeing of children attending early childhood education and care services in Queensland. About The Early Childhood Regulatory Authority Our purpose is to deliver fair, proactive and risk-based regulation to support the early childhood sector to deliver safe and high-quality services. ECRA, as part of the Department of Education, is the regulatory authority for early childhood education and care. ECRA administers both the National Quality Framework (NQF) and the Education and Care Services Act 2013 under which early childhood education and care services in Queensland operate. For further information about the Early Childhood Regulatory Authority, please visit our website at regulation. The role presents an exciting opportunity to be part of a regulatory team that strives to make a positive impact on quality and compliance in early childhood, improving outcomes for Queensland children in the early years. Your Role The Early Childhood Regulatory Authority, Early Childhood Division, Department of Education is seeking applications for 1 x permanent full time Senior System and Data Analyst (AO6). This position is in the Brisbane City Office. As Senior System and Data Analyst, your role will involve: Collaborating with counterparts in other states and territories to influence and contribute to the development of national systems that underpin early childhood regulatory practice and reporting Working with internal stakeholders and developers to capture business requirements, set development priorities, coordinate and monitor feature development, test solutions and support the deployment of systems changes Preparing and maintaining systems guidance materials, including knowledge-based articles and work instructions, and actioning updates to SharePoint sites managed by the Systems and Analytics team Working with the Systems Officer and Systems Support Officer to resolve complex technical issues and manage support tickets, escalating matters as needed and tracking the progress of tickets to ensure efficient resolution Providing in-person and online training to internal stakeholders as part of planned system updates, and preparing communications to support system deployments, consultations and data/reporting activities Supporting the Manager, Systems and Analytics as needed with activities relating to the functions of the team. The Ideal Candidate Is passionate about improving systems to deliver operational and strategic benefits as part of a team, while having the confidence and capability to drive activities independently with minimal supervision. Has the ability to articulate and analyse complex systems problems logically and develop innovative technical solutions in a planned, methodical and structured way in partnership with key stakeholders. Is able to communicate effectively with technical and non-technical stakeholders to ensure common understanding of problems, possible solutions and new functionality. Possesses highly-developed organisation and workload management skills, including the ability to prioritise activities effectively, document and track progress, and provide updates to the Manager, Systems and Analytics. Has a positive and flexible approach to their work, and a willingness to support team members to achieve team and organisational objectives. The Senior System and Data Analyst reports to the Manager, Systems and Analytics, Standards, Early Childhood Regulatory Authority, Early Childhood, Regulation and Communication Division. How To Apply Attach a brief resume including contact details for 2 referees one of whom should be your current supervisor (referees should understand your relevant work history) A statement of no more than two pages, that includes examples that demonstrate your suitability for the role of Senior System and Data Analyst as described in this advertisement. We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department. Applications from recruitment agencies will not be accepted. Occupational group Education & Training #J-18808-Ljbffr