General Sales Manager

About Our Client Our client is located in Melbourne's south‑eastern suburbs, operating a family‑owned dealership group spanning over 4 locations across Melbourne's east and south‑eastern, consisting of multiple mainstream volume brands including 3 top‑10 brands. Our client boasts a customer focused business where employees are at the forefront of providing exceptional customer service and an organisational culture. Their businesses are continuously growing and expanding, looking to take things to the next level. What Our Client is looking for? Our client is after an experienced and talented General Sales Manager to lead and develop their New and Pre‑Owned Vehicle operation and its team members. Candidate who is highly motivated with an amazing attitude, energy and drive to succeed with a focus on exceeding the expectations of management, shareholders and valued customers within a friendly, fun fast‑paced environment. This role is full‑time and serves their 4 franchises including a top 10 brand and its pre‑owned department. About the Role As part of the exceptional management team, reporting directly to the General Manager and Dealer Principal you will assist the group, offering direction and strategy while driving your team to deliver a “best in town” experience within a fast‑paced, high‑performing, cohesive team environment. As the General Sales Manager you will play a pivotal role in the business’ success and the satisfaction of its clients. Your responsibilities include providing customers with the best and most suitable vehicle for their needs, driving and motivating your team to achieve and exceed targets and budgets. Key Responsibilities Profit optimisation of key revenue streams Understanding the OEM and the business purpose and vision Achievement and exceeding internal targets, manufacturer expectations and KPIs Disciplined management of inventory and stock turn Maintain high data and administration reporting standards Providing the ultimate customer experience Culture of empowered and engaged staff Sales planning and prospect management system Leading and overall management of the sales team Training and development of staffImplementing an innovative vehicle sales process Exceptional product and service knowledge to customers Building and maintaining strong relationships with internal and external stakeholders Maintaining current knowledge of the brand, its products and services Strong collaboration with Finance & Insurance and Aftermarket departments to ensure overall business success About You Our Client is looking for someone who is highly motivated, driven, confident in communication skills, leadership and a passion for delivering exceptional customer service. You will ideally possess: Experience as a General Sales Manager or at least 3‑years experience as a Sales Manager A track record of high performance in the new and pre‑owned vehicle arena Capacity to manage and drive teamwork Operate with a high level of integrity Personal commitment to success Ability to implement and maintain change in a busy environment Ability to support and assist the finance and aftermarket departments Meet KPI's for customer service and sales Excellent communication and interpersonal skills Detail‑oriented with strong sales and organisational skills Our Guarantee Excellent remuneration package Regular ongoing training to support your professional development goals, in a modern facility setting Opportunity for career advancement in a strong, supportive team culture Family‑owned dealer group with long‑term employment opportunities and growth What's next If you want to join this expanding and vibrant organisation, apply now by emailing your CV and Covering Letter to: John Mihelakis Citywide Consulting – Director ****@citywideconsulting.com.au Please note only shortlisted candidates will be contacted. Be careful – Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr