Client Service Officer

vor 4 Wochen

Gold Coast City, Österreich Audika Australia Vollzeit

HR & Recruitment Specialist | Talent Business Partner | Human-Centered Consultative Approach | Strategic Sourcing | Certified Career Coach Who is Audika? #audika_Australia Audika is part of Demant, a world‑leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in over 130 countries. In Australia, Audika has over 350 clinics that provide hearing services to our valued clients. We strive to put hearing care on the health‑care agenda and improve the quality of life of people living with hearing loss. Responsibilities Oversee daily clinic operations: maintain a tidy, welcoming environment, greet clients, and deliver an exceptional experience. Manage client appointments via phone, e‑mail, and the booking system, confidently navigating multiple systems and applications. Provide basic hearing‑device support, including cleaning, battery replacement, and Bluetooth pairing (training provided). Contribute to community engagement, including site visits, promotional activities, and expos. Maintain inventory and ordering of hearing devices; process invoices and POS transactions; verify client eligibility (HSP, DVA, private health insurance). Engage clients with empathy and warmth, responding promptly to enquiries and offering proactive support. Work effectively in a small team; independently manage the front desk while supporting customers, clinicians, hearing technicians, and other internal stakeholders. Qualifications Previous administration or customer service experience in retail, hearing care services, pharmacy, or allied health. Experience working with an older demographic (preferred). Strong interpersonal communication skills and empathy for clients to support their hearing journey. Higher School Certificate (HSC) or TAFE Qualification. Strong computer literacy skills. Holds driver’s licence and personal vehicle. Benefits Permanent Full Time role (Monday to Friday/Saturday) in an established global organisation. Performance incentives. Supportive hearing care team. Professional development through a clear career path and professional training. MyRewards program – discounts at over 300 retailers and services across Australia. Online Wellbeing centre – activities, workouts, meditations, nutrition and financial advice for a healthier life. Employee Assistance Program. Birthday and Christmas gifts. Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees. We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products. We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed. We create trust, we are team‑players, we create innovative solutions, and we apply a can‑do attitude in everything we do. #J-18808-Ljbffr

  • Client Service Officer

    vor 3 Wochen

    Gold Coast City, Österreich Atlas Wealth Management Vollzeit

    Atlas Wealth Management is an award-winning financial planning firm specialising in advice for Australians living and working overseas. With over 14 years of experience and our own Australian Financial Services Licence (AFSL), we support clients in more than 50 countries, from tech professionals in Silicon Valley to legal experts in London. Due to continued...

  • Client Services Officer

    vor 3 Wochen

    Gold Coast City, Österreich seek.com.au Vollzeit

    We are a boutique financial planning firm known for delivering tailored, high‑quality advice to a diverse clientele. Our close‑knit team values collaboration, innovation, and continuous professional growth. As our Client Services Officer, you’ll work closely with advisers and paraplanners to deliver a seamless client experience. You’ll manage client...

  • Client Service Officer

    vor 1 Woche

    Gold Coast City, Österreich Class Limited Vollzeit

    HUB24 Contact Centre Role HUB24 leads the wealth industry as a top provider of integrated platform, technology, and data solutions. We foster innovation, ambition, and agility, empowering our employees to bring their ideas and creativity to work. HUB24 Limited is listed on the Australian Securities Exchange (ASX: HUB). As we grow, we are seeking to add a...

  • Client Service Officer

    vor 4 Wochen

    Gold Coast City, Österreich HUB24 Limited Vollzeit

    Overview Join to apply for the Client Service Officer role at HUB24 Limited . HUB24 leads the wealth industry as the provider of integrated platform, technology and data solutions. We are innovative and ambitious, and we move fast. At HUB24, we empower our employees to bring their ideas and creativity to work. We build a culture that supports our team...

  • Client Services Officer

    vor 2 Wochen

    Gold Coast City, Österreich Findex Vollzeit

    Job Description Join our collaborative SMSF team in the Gold Coast! We're seeking a motivated, flexible, and positive individual who takes initiative. What will your typical week look like? Ensure timely completion of client-related tasks and document lodgements across the local office or designated region, meeting both internal and external service...

  • Client Services/Administration officer

    vor 2 Wochen

    Gold Coast City, Österreich Sovereign Wealth Financial Pty Vollzeit

    We're seeking a detail-focused Client Services Officer to support our financial planning practice in Runaway Bay . This role suits someone who takes pride in accuracy, organisation, and delivering excellent client service. About the Role You'll provide administrative and client support to ensure the smooth delivery of financial advice and services. Working...

  • Client Service Officer

    vor 2 Wochen

    Gold Coast City, Österreich HUB24 Vollzeit

    HUB24 leads the wealth industry as the best provider of integrated platform technology and data solutions. At HUB24 we know the smartest investments start with our are innovative and ambitious and we move fast. At HUB24 we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape we build a...

  • Client Service Officer

    vor 2 Wochen

    Gold Coast City, Österreich HUB24 Limited Vollzeit

    HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red...

  • Client Service Officer-2

    vor 4 Wochen

    Gold Coast City, Österreich HUB24 Limited Vollzeit

    Join to apply for the Client Service Officer-2 role at HUB24 Limited 1 day ago Be among the first 25 applicants Join to apply for the Client Service Officer-2 role at HUB24 Limited Get AI-powered advice on this job and more exclusive features. HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At...

  • Client Service Officer

    vor 3 Wochen

    Gold Coast City, Österreich Audika Australia Vollzeit

    Client Service Officer – Floater Join to apply for the Client Service Officer – Floater role at Audika Australia . Direct message the job poster from Audika Australia. About Audika #audika_Australia Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group...