Technology Support Analyst
vor 4 Wochen
The Technology Analyst role requires shift work to maintain and support all on station and remote systems on a 7-days roster.
Job Description
Day to day you will:
Provide system support to News, Operation and Sales Staff.
Work closely with other technology team members
Regularly perform equipment test and tag
PCLaptop re-image and prepare them as per news and sales requirements
Interact with vendors to source repair parts and new products
Repair broadcast equipment including camera, lights and audio equipment.
Provide input for resolution of operational technical issues, such as upgrade paths and workflow changes, etc
Contribute to technology knowledge base by creating troubleshooting documentations Provide initial support to Control Room systems, including MOSART, VIZ Graphics, VSM and Dante
Provide support for a range of Editing systems, including Velocity, Premier Pro
Provide initial support for a range of broadcast-centric systems such as KVM matrices, Multiviewers and talkback systems
Provide support for the Master Control environment
Qualifications
In order to be successful in this role, you will have:
Previous experience in a technical support or engineering role within the broadcasting or IT industry
Demonstrated ability to learn new technology, including IT/Broadcast systems
Proven ability to problem-solve and analyse technical aspects of complex systems
Capability to work under pressure and adhere to processes and procedures
Ability to learn new systems and their integration into existing systems and workflows
Bachelors or Certificate VI in Electronics or Computer Science or equivalent
Additional Information
Our Commitment to Diversity and Inclusion:
At Nine, we are committed to fostering a workforce that embraces all aspects of diversity and inclusion and where practices are equitable to ensure our people experience a sense of belonging. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best. Should you require any adjustments to the recruitment process in order to equitably participate, we encourage you to advise us at the time of application.
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