Social Media and Content Officer

TITLE Social Media and Content Officer, WaterAid Australia REPORTING TO Communications Manager CLOSING DATE: Friday 21 November Introduction WaterAid’s vision is of a world where everyone has access to safe water and sanitation. Our mission is to change lives by improving access to safe water, sanitation and hygiene (WASH). WaterAid works with partners to maximise its impacts for policy change/influence. WaterAid works through supporting local organisations and government authorities to design and demonstrate appropriate and sustainable WASH programs. WaterAid also seeks to influence policy change through government and other key sector actors to secure and protect the right of poor people to safe, affordable water and sanitation services. Everything we do is shaped by our six values: WaterAid is a child safe organisation. We recognise that we must meet community expectations and the trust placed in our personnel to maintain the highest standards of conduct with children. Therefore, all positions within WaterAid are required to comply with our Child Safeguarding Policy and Code of Conduct. WaterAid is committed to protection from sexual exploitation and abuse in everything we do. The values and standards we uphold are highlighted in our Global Code of Conduct. All positions within WaterAid are required to comply with our Global Code of Conduct. WaterAid passionately believes everyone in the organisation has a role to play in innovation. WaterAid encourages curiosity about the world and empowering everyone to take action. WaterAid recognises that both big and small changes can have positive impacts on our roles, our team and our mission. Position Description The Social Media and Content Officer will work across WaterAid’s social channels to increase brand awareness and engagement, build out the social content calendar and create engaging and conversation-starting posts, images, and videos for social platforms. Key Outcomes of this role Successful delivery of WaterAid Australia’s social media content and campaigns in a professional, innovative and timely manner resulting in an increased amount of public engagement and traffic Produce engaging social media content across the organisation's channels Populate/forward plan the organisation’s social content calendar Support the growth of the social channels and engaged followers Key Performance Areas/Accountabilities The Social Media Intern reports to the Communications Manager and is a member of the Digital and Communications team in the Corporate and Community Engagement (CCE) department. Plan out and execute the social content calendar Develop creative new ideas for content on all platforms Film and edit content for all social platforms Write engaging social media copy tailored to different audiences Increase supporter engagement with WaterAid’s social media platforms Monitor messaging to ensure consistency of brand Interact with followers and potential supporters by communicating and answering questions through the social platforms Assist in implementing plans to increase followers on Instagram, Facebook, and TikTok, YouTube and LinkedIn Knowledge, skills and experience Social media content creation and management experience Familiar with scheduling programs such as Later.com Excellent copy writing skills for social media Excellent skills with Adobe Suites inc. Photoshop, Premier Pro General knowledge of Search Engine Optimisation and internet ranking for web content Entry level marketing experience determining how to cater marketing campaigns to a unique audience Entry level understanding of marketing strategy and how to use the concepts throughout various forms of outreach Commitment to WaterAid’s values and standards of safety of children and protection from sexual exploitations and abuse in all our activities Demonstrate an understanding of gender equality and women’s empowerment including ethnic diversity and cultural sensitivity Commitment to innovation, continuous improvement and openness to new ideas and growth Open and friendly working style Ability to work independently but also work well within a collaborative team environment. Physical Environment and Demands Hybrid working environment involving work-from-home and office meetings. Ergonomic workstations within an open plan office and standing desks available, recreational area and flexible work environment. Level of Contact with Children Minimal To Apply Please submit an application to ***********@wateraid.org.au by Friday, 21 November 2025. Applications for this position must include a resume and a cover letter responding to Selection Criteria. Please give us one detailed example of your previous social media experience. Due to high volumes of applications, only shortlisted candidates will be contacted. All applications will be treated confidentially and for shortlisted candidates, permission will be sought before contacting any referees. WaterAid champions diversity, equality and inclusion and encourage applications from people who are from different backgrounds including Aboriginal and Torres Strait Islander, people of any age, race, ethnicity, religion, gender identity, disability, sexual orientation and cultural background. #J-18808-Ljbffr