Client Support Officer
vor 3 Wochen
About the role C3 Group is seeking a vibrant Client Support Officer to join our team in Coffs Harbour, NSW. In this full‑time role as a key member of our Client Care team, you’ll be the friendly, first point of contact on our Service Desk – listening carefully, understanding problems, and keeping our clients informed. Your key responsibilities will be: Respond efficiently to incoming client requests and incidents with a high level of customer service. Investigate circumstances of requests and incidents to allow for efficient resolution. Use knowledge bases and internal documentation to resolve standard issues. Continually grow your capabilities through the completion of certifications and learning on the job. Work effectively as part of a team which encompasses Level 1, 2 and 3 technicians, sharing your knowledge and experiences with others. About You You’re energised by people and purposeful problem‑solving. Most of all, you enjoy talking to people – listening, clarifying, and turning a stressful moment into a positive experience. You’ll thrive here if you have: A genuine enjoyment of working with clients and collaborating with teammates. You get a kick out of getting the best possible outcome for the client. A strong interest in IT—curiosity to learn systems and confidence using tools like ticketing platforms and client portals. Clear, empathetic communication skills (spoken and written) and a professional, patient manner. Organisational savvy: accurate notes, thoughtful prioritisation, and consistent follow‑through. Growth mindset: willingness to complete approved training and contribute to team knowledge. Who we are C3 Group is an established and leading regional ICT Managed Services Provider committed to best‑in‑class solutions that support the growth and prosperity of our clients. We offer our clients managed IT support, cyber security, private & public cloud, networking, internet, telephony, and digital marketing solutions. For over 30 years our business has supported the success of our clients, allowing us to become one of the largest Managed Services Providers on the north coast of NSW. This is a great opportunity for an energetic, motivated individual to join a local company that enjoys a strong market presence. If this is you, please submit a resume and cover letter explaining why you’re a great fit for this position. #J-18808-Ljbffr
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Client Support
vor 3 Wochen
Coffs Harbour City Council, Österreich C3 Group VollzeitA leading regional ICT Managed Services Provider in Coffs Harbour is seeking a Client Support Officer. This full-time role involves responding to client requests and incidents, working with a supportive team, and having a strong interest in IT. Ideal candidates should possess excellent communication skills and a passion for helping clients. This is a great...
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Regulatory & Administrative Support Officer
vor 1 Woche
Coffs Harbour City Council, Österreich Death Notification VollzeitA government agency in Coffs Harbour is seeking a Regulatory Service Officer to provide comprehensive administrative support, coordinate events, and maintain financial processes. The ideal candidate has strong organizational skills and experience in similar roles, coupled with a high attention to detail. This position requires attendance at the office at...
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Regional Regulatory Support Officer
vor 2 Wochen
Coffs Harbour City Council, Österreich Government of New South Wales VollzeitA governmental body in New South Wales is seeking a Regulatory Service Officer in Coffs Harbour. The role involves providing administrative support, event coordination, and maintaining confidentiality. Candidates should have experience in administrative services, an understanding of financial processes, and proficiency in Microsoft applications. This...
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IT Support Engineer
vor 3 Wochen
Coffs Harbour City Council, Österreich Virtual IT Group VollzeitThe primary objective is to provide exceptional customer service, remote & on-site technical support to our clients as well as building/maintaining strong relationships expected by a trusted advisor. Please note that although the role is advertised for Sydney as the work location, individuals from Wollongong and the Shellharbour area are encouraged to apply....
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Client Support Officer
vor 2 Wochen
Central Coast Council, Österreich Accurri VollzeitLocation : Remote (Home-based) in New Zealand or East Coast Australia. Overview The primary objectives of the client support officer are to provide timely and effective email-based support to Accurri users, assist in the maintenance and improvement of user support resources, perform user-related clerical and administrative tasks, and help achieve all user...
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Client Services Response Officer
Vor 6 Tagen
City of Melbourne, Österreich Hearth Support Services VollzeitAre you looking for a meaningful job? Do you have a passion for helping others and making a positive impact to someone’s life? Due to substantial growth, we are looking for Client Services Response Officer / s (CRO) to join Hearth Support Services and contribute in our pledge to be a driving force in changing the Disability sector to improve quality of...
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Administration Officer
vor 2 Wochen
Coffs Harbour City Council, Österreich Uniting VollzeitAbout the role This is a permanent time‑time contract opportunity (until July 2026) working 25 hours/week, and will be based in Coffs Harbour. Must be available to work Monday‑Thursday with flexibility when necessary. Possibility for extension. About you in the Role As an Administration Officer, you’ll be the backbone of our PSP program, ensuring...
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Community Support Worker
vor 10 Stunden
Coffs Harbour City Council, Österreich Subee Pty VollzeitSubee provides quality in-home support services – including home nursing, disability support, aged care, and respite care. We focus on assisting our clients and their families to meet their unique goals. Our aim is to promote and support our clients’ choices and offer a wide range of support services to help meet their health needs, maintain their...
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Client Support Officer
vor 1 Woche
City of Brisbane, Österreich Invest Blue Limited VollzeitBeacon Aged Care and Retirement Advisers in partnership with Invest Blue has an exciting opportunity to join the Beacon team in Toowong. We are seeking an experienced Client Support Officer to work in the Toowong office, full-time, joining the energetic team. What we offer When you join the wider Invest Blue/Beacon family, you gain access to a multitude of...
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Community Support Worker
vor 10 Stunden
Coffs Harbour City Council, Österreich Subee Pty VollzeitSubee provides quality in-home support services – including home nursing, disability support, aged care and respite care. We focus on assisting our clients and their families to meet their unique goals. Our aim is to promote and support our clients’ choices. And we offer a wide range of support services to help meet their health needs, their homes and...
