TA Operations Analyst

Your New Chapter At VetPartners, we pride ourselves on delivering shared services support that drives success for our veterinary clinics. This role features a hybrid work arrangement, with four days in the office to promote collaboration, build strong connections, and enhance team engagement. We are seeking a detail-oriented and process-driven TA Operations Analyst for a 12-month fixed-term contract to join our Talent Acquisition team. In this role, you will be responsible for optimising and streamlining our ATS/CRM systems, ensuring seamless reporting, and driving process improvements. You will collaborate closely with the General Manager of Talent Acquisition to enhance system configurations, implement automation, and establish best practices that support the overall efficiency of our recruitment efforts. With a strong focus on data integrity and continuous improvement, you will play a key role in enhancing the candidate and hiring manager experience while empowering the TA team to make data-driven decisions. If you’re passionate about leveraging technology to drive operational excellence and looking to make an impact in a high-volume environment, this is the role for you. Key Responsibilities System Optimisation: Manage configuration, user permissions, and fields within the JobVite ATS/CRM, making necessary adjustments to enhance system functionality. Identify and prioritise opportunities to re-configure systems for improved user experience and usability. Reporting & Analytics: Partner with IT Application Support and JobVite analysts to build customised JobVite dashboards that meet operational team needs. This includes tracking recruiting activities, CRM effectiveness, pipeline health, source of hire, and monthly reporting. Establish and monitor Candidate and Hiring Manager Experience through regular surveys to measure and enhance satisfaction. Process Excellence & Automation: Document core recruiting processes (SOPs) to drive standardisation and provide training support for the team. Identify and implement automation opportunities within existing systems to improve speed and the overall candidate experience. Stakeholder Partnership & Training: Provide training for recruiters and hiring managers on new dashboards, reports, and workflow changes. Collaborate with the Finance team to align hiring-cost tracking and revenue-per-hire calculations. Act as the primary point of contact with JobVite support and external tech vendors to address system-related issues. Skills, Attributes, and Experience: Essential: 3+ years of experience in recruitment operations, HR analytics, or business intelligence within a high-volume environment. Advanced skills in ATS/CRM administration and Excel. Proven ability to translate operational needs into actionable business requirements and detailed action plans. Demonstrated experience leading process improvements or projects. Strong stakeholder management skills and experience delivering training. High attention to detail, a focus on data integrity, and a bias for continuous improvement. Desirable: Experience with JobVite ATS. ATS implementation experience. Familiarity with business intelligence tools (Power BI/Tableau). Why VetPartners? At VetPartners, we're more than just a company – we're a family united by our passion for animal welfare and excellence in veterinary care. Working with us means being part of a dynamic and supportive community where your contributions are valued, and your growth is nurtured. Why Work With Us? Shared Purpose : Join a passionate community dedicated to advancing animal healthcare and making a positive impact on pets and their owners. Collaborative Culture : Experience a supportive environment where collaboration fuels innovation and fosters personal and professional growth. Opportunities for Growth : Grow with us through ongoing training, mentorship, and career advancement opportunities tailored to your development. Rewarding Work : Make a difference every day by contributing to meaningful projects that positively impact the health and well-being of animals. Work-Life Balance : Enjoy flexible working arrangements and support to maintain a healthy balance between your professional and personal life. How To Apply: Sound Like you? Join Us. Grow You. Click the Apply Button and please submit your resume, a cover letter detailing your relevant experience. VetPartners is committed to Equal Employment Opportunities. We are committed to being an inclusive, diverse, and flexible workplace where differences are valued. We welcome people of all backgrounds, experience, and abilities. A note to recruitment agencies: We are not accepting candidates from recruitment agencies. We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. No agencies required. #J-18808-Ljbffr