Program Assurance Coordinator
Vor 7 Tagen
Program Assurance Coordinator Full Time • $37.93 • Mayfield • Inclusive Employment Australia Why Join Castle At Castle we’ve been opening a world of possibilities for over 30 years. We support people with disability injury or illness to build meaningful lives through inclusive employment and community connection. As we strengthen our quality and compliance framework this new role is key to ensuring our services remain accurate, compliant and high performing. We’re not just a workplace, we’re a team that’s genuine. We look on the bright side, we never give up and we celebrate the wins. Make a Real Impact As a Program Assurance Coordinator you’ll play a critical role in safeguarding service quality and compliance across Castle’s operations. You’ll monitor claims and placements, support audits and provide governance oversight to prevent risk and maintain contractual integrity. Your Day-to-Day Will Include Governance & Oversight – Monitor ongoing support servicing, identify risks early and escalate issues promptly. Claims Management – Lodge OS claims accurately and on time and provide coverage for claims and placement support. Risk Monitoring – Track high-value claims and at-risk placements implementing early intervention strategies. Audit & Quality Assurance – Support internal audits, identify gaps and drive continuous improvement in compliance. System Support – Provide practical guidance on CRM and service delivery systems, troubleshoot issues and recommend enhancements. Whats On Offer Award Rate: Competitive salary aligned with experience and responsibilities Salary Packaging: Maximise your take-home pay with up to $18,550 in tax-free benefits Tools of the Trade: Laptop and phone provided Supportive Culture: Inclusive values-driven team with a strong sense of purpose Growth: Opportunities to develop your skills in compliance governance and quality assurance What Youll Need to Succeed We’re looking for someone who’s detail-oriented, proactive and passionate about quality and compliance. If you don’t meet every requirement we still encourage you to apply – we value motivation and alignment with our values. Relevant tertiary qualification or 3 years experience in compliance, claims or quality assurance Strong analytical skills and ability to interpret data from multiple sources Experience with business systems and government data platforms Excellent communication and stakeholder engagement skills Ability to work independently and exercise initiative Essential Requirements NDIS Worker Screening Check (or willingness to obtain) Driver’s licence and / or reliable transport Alignment with Castle’s Vision, Purpose and Values Ready to Make a Difference Apply now with your CV and a cover letter outlining your experience and interest in the role. For more information contact our HR team at Castle promotes a workplace that actively seeks to include, welcome and value the unique contributions of all people. We encourage people with disability, Aboriginal and Torres Strait Islander people, and people from culturally diverse backgrounds to apply. Key Skills Project / Program Management Program Management Developmental Disabilities Experience Organizational skills Data Collection Meeting Facilitation Utilization Review Administrative Experience Program Development Public Speaking Supervising Experience Social Work #J-18808-Ljbffr
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Program Assurance
Vor 7 Tagen
Newcastle City Council, Österreich Castle Personnel Services Limited VollzeitA leading inclusive employment organization in Mayfield is seeking a Program Assurance Coordinator to safeguard service quality and compliance across its operations. The ideal candidate will monitor claims, support audits, and provide governance oversight, ensuring contractual integrity. This full-time role offers a competitive salary, salary packaging...
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Assurance Coordinator
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City of Melbourne, Österreich Australian Energy Market Operator VollzeitA leading energy management firm in Australia is seeking an Assurance Coordinator to enhance their assurance and risk activities. This role involves coordinating project assurance processes, maintaining accurate documentation, and engaging with stakeholders effectively. The ideal candidate will have strong organizational and communication skills, along with...
