Patient Services

vor 1 Tag


Council of the City of Sydney, Österreich Castle Medical Centres Vollzeit

Patient Services / Medical administration Castle Medical provides comprehensive services in Northern Sydney, The Hills and Western Sydney across Castle Hill Medical Centre, Castle Medical Lindfield, Castle Medical Marsden Park and Castle Cosmetic. Between our GP practices, there are approx. 40 GPs, 24 Nurses, a large patient services team, X-ray facilities, radiology, pathology, and many multidisciplinary team members. We offer a friendly environment that encourages growth and professional development. We are looking for vibrant patient services/reception staff to join our friendly patient services team at Lindfield and Castle Hill locations on a casual basis. It would be advantageous to have at least 6-12 months of medical administration or healthcare reception experience. Some weekend availability is also a requirement on a rotating roster. Responsibilities Greeting patients: Welcoming patients as they arrive at the clinic. Scheduling appointments: Managing the appointment calendar, scheduling and rescheduling appointments, and ensuring that patients are booked with the appropriate doctor. Answering phones: Handling incoming calls, responding to inquiries, directing calls and sometimes triaging urgent calls. Patient registration: Checking in patients, verifying personal information, updating medical records, and ensuring all necessary forms are completed. Billing and payments: Assisting with billing processes, accepting payments, and providing receipts. They may also follow up on outstanding balances. Qualifications At least 6-12 months of medical administration or healthcare reception experience. Efficient, hardworking, reliable, and committed to providing exceptional care to all patients. Able to start work ASAP. Weekend availability on a rotating roster. #J-18808-Ljbffr



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  • BI Developer

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