Customer Development Manager

No Relocation Assistance Offered Job Number # - Sydney, New South Wales, Australia Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let’s build a brighter, healthier future for all. Customer Development Manager - Pet Circle If and when there is a job opening, the Company will contact you for future opportunities. We appreciate your interest in Hills Pet Nutrition and look forward to connecting with you regarding specific job openings that become available at our various locations around Australia. About Us: Hill’s Pet Nutrition - A Colgate-Palmolive Company Ready to continue your career as a category leader? Hill’s is on the hunt for energetic go-getters who are ready to make the world a better place for pets and people alike Join Hill’s Pet Nutrition, a leader in pet food innovation and a subsidiary of the global Colgate-Palmolive Company. We are dedicated to enhancing the health of pets and people while committing to sustainability and social responsibility. Our diverse portfolio spans Oral Care, Personal Care, Home Care, and Pet Nutrition. Our mission is to enrich the lives of pets worldwide with cutting-edge nutrition and a passionate team. We embody values of Caring, Global Collaboration, and Continuous Improvement, fostering a culture that celebrates diversity and inclusion. We offer a rewarding career path, work-life balance, and benefits such as Summer Hours, Live Better activities, Product Parcels, and Health Checks. Job Summary Reporting to the Customer Development Director, you are key to building & growing our brands in the e‑commerce market. You are passionate about elevating the Hill’s business by translating brand strategies into sales & marketing plans to drive category, share & sales for Hill’s & our retail partners. You deliver results for the team & will be seen by our partners as great to do business with. Ideally, you are currently working within the Pet or FMCG industry and managing the day‑to‑day. You’re comfortable developing strategic plans that will elevate your engagement with your customers and are a clear and concise communicator. Key Responsibilities You know how to work with your buyers to deliver a best‑in‑class partnership to ensure mutual growth is being delivered & you know what buttons to push to get the best ROI or ROO. You are organized, efficient & passionate about results, and constantly curious on new and innovative ways to work with customers. Roles & Responsibilities Own all elements of the Customer P&L, manage 6Ps, forecasting and planning from beginning to end internally & externally Directly manage customer accounts, foster strong relationships, strategically plan business to grow/drive sales and ensure profit goals are met Deliver sales targets within investment guidelines and alignment with global & regional brand strategy by strategizing & recommending promotional plans Collaborate with cross‑functional teams such as the broader Customer Development Team, Marketing, Digital and Supply Chain functions to build business opportunities and ensure planning accuracy. Collaborate with Global colleagues to continue to learn & develop About you Relevant degree qualification 3+ years sales experience Experience collaborating with diverse teams Intermediate G‑Suite Skills — Sheets, Docs, Slides & Data Studio Strong analytical skill set FMCG / Pet Specialty industry background highly regarded Ability to work in a team environment, collaborating with others to meet customer needs Other Fast Facts for Consideration Work Environment: This role is based in our Sydney office with support for hybrid work arrangements. Regular weekly office attendance is expected. Diversity and Inclusion: Hill’s is an equal‑opportunity employer. We are committed to creating an inclusive environment and encourage candidates of all backgrounds to apply. Accommodations are available upon request during the application and interview process. Professional Development: We invest in our employees’ growth, offering ongoing training, performance reviews, mentoring programs, and career advancement opportunities. Continuous improvement is part of our DNA. We provide regular feedback, encourage peer reviews, and support our employees in their pursuit of excellence. Compensation and Benefits: We offer a competitive compensation package, including a bonus structure and comprehensive benefits. Details will be provided during the hiring process. Application Process: Candidates are invited to submit their resume along with examples of quantifiable achievements. The selection process may include assessments, initial tasks, and interviews to evaluate fit for the role and alignment with our company values. Sustainability and Corporate Social Responsibility: Hill’s is committed to sustainability and ethical practices. We actively engage in initiatives that support our planet and communities, and we welcome candidates who share these passions. Travel Requirements Expected percentage of travel: Up to 25% Video Link Our Commitment to Diversity, Equity & Inclusion Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form here should you require accommodation. #LI-Hybrid #J-18808-Ljbffr