Operations Supervisor | Banksmeadow NSW

Operations Supervisor | Banksmeadow NSW CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in more than 170 countries and with over 110,000 employees across 1,500 sites, we are proud to be a Top 5 global 3PL. Every day, our people imagine better ways to serve a world in motion – creating smarter, safer, and more sustainable solutions for our customers. YOUR ROLE The Operations Supervisor, based at Banksmeadow NSW is responsible for leading day‑to‑day contract logistics operations to ensure safe, efficient and accurate service delivery across warehouse activities. The role provides hands‑on leadership to a frontline team, maintains service performance in line with customer and contractual requirements, and upholds CEVA’s safety, compliance and operational standards. This is a permanent full‑time position. WHAT ARE YOU GOING TO DO? Lead daily safety, compliance and Chain of Responsibility requirements, ensuring hazards, incidents and non‑conformances are escalated promptly and resolved effectively. Supervise a frontline team by rostering effectively, allocating tasks, coaching performance and maintaining discipline in accordance with enterprise agreements. Oversee warehouse activities including receiving, put away, picking, packing, replenishment, inventory accuracy and dispatch to meet customer service levels and cut‑off times. Monitor operational KPIs such as productivity, DIFOT, accuracy and damages, identifying risks early and collaborating with the Site/Contract Manager to maintain performance. Manage labour efficiency by matching staffing to workload, reducing rework, controlling overtime and ensuring accurate time and attendance records. Analyse workflows, labour utilisation and process bottlenecks to develop and implement improvements that increase throughput and reduce operational waste. Conduct time‑in‑motion reviews, process mapping and root cause analysis to support decision making and continuous improvement initiatives. Support layout optimisation, slotting reviews and improvements in material flow, storage utilisation and MHE use to enhance operational efficiency. Use WMS data and operational reporting tools to investigate performance trends, track improvement actions and support data‑driven decision making. Maintain audit‑ready documentation for safety, compliance, customer standards and process governance, and perform additional duties in line with CEVA Leadership Profile expectations. WHAT ARE WE LOOKING FOR? Bachelor’s degree in engineering, logistics and supply chain or related field 2–4 years’ experience in 3PL warehousing operations, including responsibility for supervising frontline teams. Strong track record of meeting operational KPIs such as productivity, accuracy and DIFOT. Experience in supporting operational decision‑making through analysis of workflow performance, labour utilisation or process efficiency. Experience participating in or supporting small improvement projects that enhance operational flow, accuracy or safety. Solid understanding of warehouse processes, safety and CoR requirements. Familiarity with enterprise agreements and day‑to‑day rostering practices. Competent user of WMS and basic reporting tools. Working knowledge of CI techniques such as 5S or problem solving. Clear communicator with strong coaching and team support skills. Able to address issues promptly and maintain positive working relationships. In addition to providing proof of work rights and suitable professional referees, progressed candidates will be required to undergo a medical assessment and national police check. WHAT DO WE HAVE TO OFFER? In addition to a challenging and rewarding work environment and competitive compensation including base salary of $85,000‑$95,000, we are proud to offer a range of employee benefits designed to support your wellbeing, and help you thrive at work and in life. Personal wellbeing: prioritise your health and wellbeing through the CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance. Work‑life balance: benefit from flexible, hybrid, and remote work options, along with additional paid parental leave for primary carers. Professional development: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, MyLearning – our global online platform with more than 1,000 courses – early career pathways and more. Financial wellbeing: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short‑term incentive plans. Diversity is core to who we are. By reflecting the cultures and perspectives of our customers and communities, we perform at our best. CEVA Logistics is proud to be an equal opportunity employer and welcomes applications from all qualified candidates. #J-18808-Ljbffr