Audio Visual Technician

vor 2 Wochen

Perth, Österreich Serco Vollzeit

Serco is a place where you can grow Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward. We offer many opportunities for growth and flexible benefits to support you at every stage of your career, including: Opportunities for professional development A supportive work environment with trusted leadership that values diversity Access to cutting-edge technology and tools The chance to drive change and make a difference Long-term, secure employment with a global company Make an impact at Serco Service Technicians support hospital staff and users across Fiona Stanley Hospital (FSH), Fremantle Hospital, and satellite locations such as the FSH Medihotel and FSH Cockburn Mental Health facility. Their support includes AV equipment, Patient Entertainment systems (PES), remote monitoring and scheduling of Automated Guided Vehicles (AGVs), and maintenance of various FM-managed technical assets, including AV, PES, and AGV systems. Responsibilities include: Setting up and controlling portable and fixed audio-visual equipment Performing service upgrades, modifications, and patches, including testing and recommissioning Troubleshooting system errors remotely and providing Level 1 and 2 support; raising fault reports for repairs Attending reactive callouts in patient rooms, clinical, and meeting spaces, interacting with patients and clinicians Supporting the wider DTS team’s objectives at Fiona Stanley Hospital and FSH Cockburn Health campuses Serco is a place for you. You should have proven expertise in customer interactions and a strong commitment to resolving issues. Skills in technical problem-solving and the ability to work independently and collaboratively are essential. To succeed, you’ll need: Knowledge of digital and high-definition systems, including HD projection and video distribution Knowledge of media/content platforms, such as Video Asset Management and Content Management Systems; familiarity with IPTV, codecs, encoding/transcoding, video formats, and file workflows High-level computer skills, digital media, web, and editing experience (highly regarded) An understanding of system schematics and operation manuals Basic troubleshooting skills for ICT networks Desirable qualifications include: AVIXA Certified Technology Specialist Crestron certification or experience with third-party control systems Familiarity with ICT Networked Audio-Visual Systems ITIL Certification As a growing global company, Serco operates across justice, migration, defence, space, customer services, health, and urban mobility. Joining us means being part of a supportive culture with trusted leaders who will help you achieve your goals. We offer a flexible work approach and long-term government-backed contracts. Are you ready to do important work that really matters? At Serco, we bring together the right people, technology, and partners to create impactful solutions for some of the world’s most urgent challenges. Our work touches millions in Australia, New Zealand, and Hong Kong and offers opportunities across health, defence, maritime, justice, immigration, and community services. Impact a better future at Serco. #J-18808-Ljbffr

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