Client Services Case Managers
Vor 2 Tagen
Client Services Case Managers - Growing Business Placement Specialists and Home Care Specialist (Case Managers) $40.15 post training + Superannuation + Uncapped Bonuses 1 year anniversary pay rise Now Hiring for intake starting December 2025 and January 2026 Customer Service Multiple Part Time- and Full-time roles available -30-38 hours per week. Help families in placing into residential aged care and finding Home Care Providers. Become part of an innovative and fun environment within Australia’s largest aged care placement team. Join our rapidly growing company and help families place their loved ones into residential aged care. If you think you have seen this ad before, that’s right you have We are a growing company that is looking for more talent to join our rapidly growing team. Work within our client services team in our central Southport office. Be part of a team of dedicated aged care specialists who help families looking to place their loved ones into residential aged care. We have multiple positions available. For this, we are seeking individuals who are highly empathic, self‑managed and can handle difficult scenarios. What’s the role? Interact over the phone with families who require assistance with placement into aged care and finding Home Care Providers. Use internal systems to understand care needs and budgets, then shortlist and present options that match family preferences. Answer client questions relating to residential aged care, or Home Care. Cultivate and build a relationship with the client by providing empathy and reassurance. Offer individual client information and advice tailored to their personal situation. Provide families with the most up‑to‑date information regarding aged care overall. Casual roles require flexible availability across a fortnightly schedule. Who are you? 6+ Months Experience in telephone/call centre environment within a customer service, sales and/or retention role (e.g., insurance, travel, banking) preferred but not essential. Evidence of achieving KPI’s and handling high volumes of daily calls (inbound and outbound). Strong written and verbal communication skills. Strong computer literacy and intuition to problem solve. Mature approach and the ability to work autonomously within a team environment. A strong commitment to the role in helping families place their loved ones into aged care. Experience in aged care is preferred, but not essential. About Aged Care Decisions Our mission is to bring comfort to people by empowering them in their residential aged care experience. That is why we go above and beyond in every aspect of the company to support families on their aged care placement journey. Find out more about our company- Additionally, you can watch the video at the bottom of this ad. How to apply Please apply through the Apply Link, and include a cover letter and CV addressed to: Please indicate why you believe you have a mature and empathetic approach and how it has helped in creating client outcomes. All final applicants for this position will be asked to provide a National Police Clearance. #J-18808-Ljbffr
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Complex Case Managers
vor 3 Wochen
Council of the City of Ryde, Österreich HiTech Personnel VollzeitComplex Case Managers / Clinical Case Managers - Mental Health | FED GOVT! Rare Impactful opportunity with Federal Department! Initial 3 month engagement with potential extension options Multiple Locations – Australia Wide! We are looking to engage highly skilled Complex Case Managers / Clinical Case Managers to deliver trauma-informed case management...
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Complex Case Managers
vor 3 Wochen
Council of the City of Sydney, Österreich HiTech Personnel VollzeitComplex Case Managers / Clinical Case Managers - Mental Health | FED GOVT! Rare Impactful opportunity with Federal Department! Initial 3 month engagement with potential extension options Multiple Locations – Australia Wide! We are looking to engage highly skilledComplex Case Managers / Clinical Case Managers to deliver trauma-informed case management...
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Aged Care Placement Specialist
Vor 2 Tagen
Gold Coast City, Österreich Aged Care Reviews VollzeitA leading aged care placement company is seeking Client Services Case Managers to join their growing team. This role involves assisting families in finding appropriate residential aged care and home care providers. Candidates should exhibit strong communication skills and empathy. Experience in a customer service environment is preferred. The company offers...
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Case Worker
vor 1 Woche
Gold Coast City, Österreich Family and Disability Services VollzeitCase Worker | Immediate Housing Response | Southport Employment Term : Full-time, max term until 30 June 2026 with the possibility of extension Location : Based at Southport Remuneration : $88K+ super + NFP salary packaging of up to $15,900 and $2,650 for meals and entertainment Make a meaningful difference with UnitingCare At UnitingCare we are leaders in...
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Case Managers
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City of Melbourne, Österreich Toll Group VollzeitJob Type: Permanent position | Full time position Job Description About Toll Group: At Toll, we do more than just logistics. We move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge, big or small. We have been supporting our customers for more than 130 years, supporting more than...
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Managers & Senior Managers, Private Clients
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City of Melbourne, Österreich at VollzeitManagers & Senior Managers, Private Clients Add expected salary to your profile for insights The professional services landscape is changing. Are you ready to be part of this exciting new chapter? With a clear mission: to be relentlessly client‑centric, deeply invest in talent, and build a legacy that is based on relationships, judgement and expertise....
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Client Services Representative
vor 3 Wochen
Newcastle City Council, Österreich Avetta VollzeitThe Client Services Representative will work directly with Avetta Clients, Client Success Managers, Account Managers, and Field Sales Managers to quickly and professionally resolve client and supplier needs. This position requires a hybrid schedule in our Newcastle office (3 days in office, 2 days work from home). At this time, only qualified candidates who...
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Client Services Representative
vor 4 Wochen
Newcastle City Council, Österreich Avetta VollzeitClient Services Representative Avetta Newcastle, New South Wales, Australia The Client Services Representative will work directly with Avetta Clients, Client Success Managers, Account Managers, and Field Sales Managers to quickly and professionally resolve client and supplier needs. This position requires a hybrid schedule in our Newcastle office (3 days in...
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Gold Coast City, Österreich Family and Disability Services VollzeitA prominent community service provider in Southport seeks a Case Worker to join their Homelessness Service team. This role involves supporting individuals experiencing primary homelessness through client-centred case management. Candidates should have experience in crisis support and possess a Cert IV in Community Services. Benefits include flexible work...
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Client Services Representative
vor 4 Wochen
Newcastle City Council, Österreich Bendigo Advertiser Vollzeit2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Summary The Client Services Representative will work directly with Avetta Clients, Client Success Managers, Account Managers, and Field Sales Managers to quickly and professionally resolve client and supplier needs. This position requires a hybrid...
