Case Managers

vor 1 Tag

City of Melbourne, Österreich Toll Group Vollzeit

Job Type: Permanent position | Full time position Job Description About Toll Group: At Toll, we do more than just logistics. We move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge, big or small. We have been supporting our customers for more than 130 years, supporting more than 20,000 customers worldwide with 500 sites in 27 markets and a forwarding network spanning 150 countries. We are proudly part of Japan Post. Government & Defence provides specialised logistics expertise, including relocation services. We work with clients at all levels of government to deliver a diverse range of logistics solutions, from the distribution of healthcare products, managing the relocation of their employees, delivering fleets of government vehicles, through to helicopter rescue services. Location: Brisbane, Adelaide, Melbourne & Parramatta. Responsibilities Case Manager : Deliver a high‑quality end‑to‑end relocation experience to Australian Defence Force (ADF) members and their families through world‑class case management, policy compliance, advocacy and escalation resolution. Manage expectations, ensuring members and families understand the service scope and the relocation life cycle. Administer Defence relocation policy and entitlements in accordance with policy and client KPIs. Respond to routine telephone and email enquiries. Case Management Associate : Support Case Managers in relocating ADF members and families across Australia. Deliver superior administrative support and excellent customer service to internal stakeholders. Perform general case management administration and respond to routine telephone and email enquiries. Qualifications Case‑management experience in a similar role (e.g., global mobility, assignment management, insurance or travel) is advantageous. Ability to interpret policy and legislation. Effective communication skills, both written and verbal, and ability to interact professionally with diverse stakeholders. Strong attention to detail, time‑management skills. Proficiency in all Microsoft applications. Mandatory: Must be an Australian Citizen or Permanent Resident. Benefits Flexible work options available. Supportive team environment. Full training provided. EEO Statement At Toll, everyone is welcome including those of all ages, ethnicities, genders and abilities. #J-18808-Ljbffr

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    Council of the City of Ryde, Österreich HiTech Personnel Vollzeit

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    Council of the City of Sydney, Österreich HiTech Personnel Vollzeit

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    vor 1 Woche

    City of Melbourne, Österreich Toll Group Vollzeit

    Overview Case Manager & Case Management Associate – Expression of Interest Government & Defence – relocate Australian Defence Force (ADF) members & families across Australia. About Toll Group At Toll, we do more than just logistics – we move the businesses that move the world. We have 16,000 team members supporting logistics, transport, and supply...

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    Gold Coast City, Österreich Aged Care Reviews Vollzeit

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    City of Melbourne, Österreich Toll Group Vollzeit

    A leading logistics company is seeking Case Managers & Case Management Associates for its Government & Defence team in Melbourne. The role involves delivering high-quality relocation experiences to ADF members and families, managing expectations, and administering relevant policies. Candidates should have case management experience and strong communication...

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    Council of the City of Sydney, Österreich Gallagher Bassett Vollzeit

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    City of Melbourne, Österreich Talent Vollzeit

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    City of Melbourne, Österreich State Government of Victoria, Australia Vollzeit

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    City of Melbourne, Österreich Victorian Aboriginal Child and Community Agency Co Op Vollzeit

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