Case Manager

Join to apply for the Case Manager role at Gallagher Bassett. We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply. Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. Overview Are you an experienced Case Manager looking to broaden your skillset or take the next step in your career? Our model at GB ensures an all-encompassing support structure, with dedicated workers compensation technical specialists, that allow our case managers to thrive in a supportive, dynamic and fun environment What You’ll Be Doing Advising and providing case management support across a range of rehabilitation cases at various stages of their return to work journey. Engaging with insured employers, injured employees, rehabilitation professionals, medical practitioners and legal providers to achieve the best possible outcomes. Contributing to excellent return to work outcomes and leading the end-to-end claims management life cycle. Coaching and mentoring case managers and collaborating with our additional Mental Health, Recovery and RTW, and Technical support hubs. About You Previous experience in case management within a Workers Compensation or insurer setting. Exceptional time management and organisational skills. Customer focused approach with the ability to build trust and rapport. Highly developed communication skills, engaging at all levels of the organisation. A strategic mindset and approach to work. Strong sense of teamwork and collaboration, with the ability to coach and mentor others. What Can We Offer You? (Benefits) Manageable caseload of cases. Hybrid working, flexible hours and a 9‑day fortnight option. Reward and recognition events. Collaborative, friendly, flexible and supportive culture. Opportunities for ongoing education, development and a structured career development pathway. Centralisation of Technical and Legislative functions to empower Claims Consultants. Competitive salary and wide range of benefits (see compensation section). Compensation And Benefits 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave. Novated Leasing opportunities. Two paid volunteer days annually. Health Insurance discounts with our Group Insurance Plan. Employee Stock Purchase Program. Paid parental leave. Flexible and hybrid work arrangements. Mental Health and Wellbeing Support for you and immediate family members. Employee Recognition Awards and Service Milestone Recognitions. Peer Support Program. Annual flu vaccinations. Access to Reward Gateway – discount offers at over 350 retailers. Apply To be considered for this opportunity you must have the right to live and work in Australia when applying. Agency applicants will not be considered for this position. Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. #J-18808-Ljbffr