QA & Food Safety Compliance Manager

When you join the Bakers Delight corporate team, you get a lot more than just a great career and work environment. With plenty of perks like a free daily lunch, a hybrid work environment, novated leasing options and acorporate bonusprogram,there’s a lot to be delighted about when you are part of our team. If this sounds like the perfect ‘roll’ for you, just click on one of the links below to start your journey with us. At Bakers Delight our vision is to be the most loved bakery in every community. We've built our business through commitment to the quality of our product, the development of our people and by providing a delightful experience to all of our customers. Job Description At Bakers Delight, our vision is simple: to be the most loved bakery in every communityWe’ve built our business on a commitment to quality, the development of our people, and delivering a delightful experience to every customer. Shape the Future of Quality & Food Safety with Us Are you passionate about delivering excellence and ensuring the highest standards in food safety?Our Supply Chain Team is looking for an outgoing QA & Food Safety Compliance Manager who’s ready to make a real impact. In this pivotal role, you’ll lead the development and execution of our Quality Assurance and Food Safety programs, working closely with suppliers, internal stakeholders, and cross-functional teams. Your expertise will help us stay ahead of legislation, drive continuous improvement, and support our strategic business goals. Why You’ll Love This Role: ✔ Influence & Impact – Shape how we deliver quality and safety across our entire supply chain.✔ Collaborative Culture – Work with passionate professionals who value innovation and teamwork.✔ Career Growth – Be part of a business that invests in your development and celebrates success.✔ Location – Enjoy the convenience of our modern Camberwell head office. Your Key Responsibilities: Lead and manage QA and Food Safety Programs across Australia. Conduct supplier audits, risk assessments, and compliance reviews. Respond to critical complaints from customers and franchisees. Develop and maintain QA risk matrices and testing protocols. Manage the Assured Supplier Program and support supplier development. Provide technical support to bakeries, operations, and customer relations. Coordinate product testing, recalls, and food safety training. Collaborate with leadership to align QA initiatives with company objectives. About You: We’re looking for a confident and articulate communicator who thrives in a fast-paced environment, can juggle multiple priorities, and brings a genuine passion for quality and continuous improvement. You’ll also have: Proven experience in the food industry, with emphasis on food safety, compliance, and stakeholder management. Experience with HACCP and ISO-based quality systems. Internal and external auditing experience. A relevant tertiary qualification in food science, microbiology, chemistry, or food industry management. Excellent written and verbal communication skills, with the ability to influence and negotiate. A commitment to improvement and change management, driven by customer satisfaction. Experience with YUM or BRC audits (highly regarded but not essential). Why Bakers Delight? You’ll “loaf” being part of the Bakers Delight family As a leading international food retailer and franchisor with over 500 bakeries across Australia, Canada, and the USA, we offer a professional, fun, and friendly working environment in newly renovated offices. Benefits include: Quarterly travel opportunities Reward and bonus structure Corporate casual dress environment Onsite parking Health and wellness activities Novated lease options If you have what it “bakes” and are “bready” for your next challenge, “doughn’t” miss out – apply today Please, no recruitment agencies at this stage. #J-18808-Ljbffr