Customer Service Specialist
vor 1 Woche
Are you a confident communicator with a knack for coordination and a passion for customer service? We’re looking for a Customer Service Specialist to join our dynamic Provider Support Team and help deliver exceptional care outcomes across Australia. About Mobility Mobility has developed an innovative mobile app and online platform that revolutionises the way home care is delivered in Australia, connecting those requiring home care such as, People with a Disability and Older Australians with verified support workers in their local area. Mobility puts the control back in the hands of the participant with streamlined browsing, booking, scheduling, appointment tracking, compliance, and seamless payment all in one place. We offer transparency, so that the initial complexities and ongoing responsibilities of funding packages like the NDIS doesn’t get in the way of our clients living their best lives. See more about mobility About the Role At Mobility our Customer Service Specialists are known as "Rostering Coordinators", you’ll be the key liaison between our organisation and some of Australia’s largest disability and aged support providers. You’ll manage rostering needs, build strong relationships, and ensure timely, accurate service delivery. This role is ideal for someone who thrives in a fast-paced environment and enjoys balancing excellent customer service, sales and coordination. Key Responsibilities Coordinate support worker rosters via our mobility Workforce Portal Manage a high number of inbound and outbound calls daily Build and maintain strong relationships with Partner Providers Resolve administrative and technical issues efficiently Ensure compliance with funding and regulatory requirements Maintain accurate records and correspondence Collaborate with internal teams to meet KPIs and drive revenue What You’ll Bring A proactive, “can-do” attitude with a drive to grow business A dedication to deliver best-in‑class customer service Experience in high‑volume call environments (inbound/outbound) Strong time management and multitasking skills Tech‑savvy with the ability to learn and adapt to new systems Excellent verbal and written communication skills Ability to remain calm and solution‑focused under pressure Comfortable working with performance targets and KPIs Why Join Us? Be part of a supportive, values‑driven team Make a meaningful impact in the disability and aged care support sectors Enjoy ongoing training and professional development Work in a collaborative and inclusive environment What We Offer A flexible hybrid work model A supportive, inclusive, and friendly team environment. The opportunity to make a meaningful impact in the lives of people with disability and older Australians. Ongoing training, career development, and progression opportunities. Access to a comprehensive Employee Assistance Program. Discounts with major retailers and corporate health insurance rates. Application Process If you have the energy and passion for this exciting role, join us on our journey and make a positive difference Successful applicants will be required to undergo an NDIS Worker Screening Check and employment reference check. *Costs for the NDI screening will be reimbursed on your employment start date. Mobility embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability. Ready to make a difference? Apply now and help shape the future of disability support and aged care in Australia. #J-18808-Ljbffr
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Customer Service Specialist
vor 1 Tag
Perth, Österreich APM VollzeitAPM West Perth, Western Australia, Australia Customer Service Specialist APM West Perth, Western Australia, Australia Base pay range: A$60,000.00/yr - A$65,000.00/yr Job Description Are you a confident communicator with a knack for coordination and a passion for customer service? We’re looking for a Customer Service Specialist to join our dynamic Provider...
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Assistant Director Service Delivery
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Perth, Österreich Customer Service Delivery VollzeitAssistant Director Service Delivery Salary : Location : Innaloo Closing Details : Work Type : Fixed Term - Full Time Lead the Future of Customer Service Delivery Be the Driving Force Behind Innovation at Department of Transport and Major Infrastructure (DTMI) The Opportunity We are seeking a strategic leader to assist the Director of our customer service...
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Customer Service Specialist
Vor 7 Tagen
Perth, Österreich Mobility VollzeitAre you a confident communicator with a knack for coordination and a passion for customer service? We’re looking for aCustomer Service Specialist to join our dynamic Provider Support Team and help deliver exceptional care outcomes across Australia. About Mobility Mobility has developed an innovative mobile app and online platform that revolutionises the...
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Hybrid Claims
vor 1 Tag
Perth, Österreich RACWA VollzeitA leading insurance provider based in West Perth is seeking a Customer Service / Claims Specialist. This role involves delivering exceptional service to members and processing claims calls while using multiple systems. Candidates should have previous customer service experience and a passion for helping others, coupled with strong attention to detail and...
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Hybrid Claims
vor 1 Tag
Perth, Österreich Royal Automobile Club of WA Inc. VollzeitA leading member organization in WA is seeking a Customer Service / Claims Specialist to provide exceptional service to members during claims processes. The role involves handling inbound claims calls, processing data, and delivering empathetic member support. Successful candidates will have experience in customer service, strong communication skills, and a...
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Customer Service Specialist
vor 2 Wochen
Perth, Österreich Convergys VollzeitCustomer Service Specialist page is loaded## Customer Service Specialistlocations: AUS Work-at-Home South Australiatime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 28, 2026 (30+ days left to apply)job requisition id: R Job Title:Customer Service SpecialistJob DescriptionJoin a respected Federal Government department that...
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Customer Service Specialist
vor 3 Wochen
Perth, Österreich ABN Group VollzeitOur Company For more than 45 years, ABN Group has been a leader in the building, property and finance industries, helping thousands of Australians turn the dream of homeownership into reality. We've delivered over 90,000 homes across Western Australia and Victoria - from first homes to luxury builds - earning the trust of our community along the way. What...
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Perth, Österreich Customer Service Delivery VollzeitA government agency in Australia seeks an Assistant Director Service Delivery to lead and innovate customer service delivery. You will be pivotal in shaping strategic plans, managing a diverse team, and ensuring performance indicators meet the state's vision. This role offers a competitive salary, flexible working arrangements, and long-term career prospects...
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Customer Service
vor 1 Tag
Perth, Österreich RACWA VollzeitGenerous benefits including product discounts, free roadside assistance and more Local West Perth office and work from home 50% of the time Training starts on 2nd February 2026 Our vibrant contact centre is based in the hub of RAC in West Perth. Your role as a Customer Service / Claims Specialist is to provide outstanding service to our members during their...
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Customer Service
vor 1 Tag
Perth, Österreich Royal Automobile Club of WA Inc. VollzeitOur vibrant contact centre is based in the hub of RAC in West Perth. Your role as a Customer Service / Claims Specialist is to provide outstanding service to our members during their time of need. We are looking for people to commence training on **Monday 2nd February 2026****Location:** West Perth offices & work from home 50% of the time**Working hours:**...
