Customer Chief Technology Officer

Senior Principal Technology Architect– Telecom Domain About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Visit to see how Infosys (NYSE: INFY) can help your enterprise navigate your next. Short Description Strategic technology partner for Infosys telecom clients, representing Infosys’ technology vision while aligning with the client’s business objectives. This role drives platform‑centric transformation, engineering excellence, and innovation adoption across telecom networks, OSS/BSS systems, and digital platforms. Location Melbourne Salary AUD 212,505 – 246,693 Annual Gross Please Note: The above salary range is only indicative and may be subject to suitable enhancements, based on internal company processes. Flexible Working Flexible working arrangements (hybrid, reviewed case‑by‑case basis). Feel free to connect with your recruiter to learn more about how this works in practice. Roles and Responsibilities Technology Strategy & Advisory Act as the primary technology advisor for the client’s telecom transformation roadmap. Align Infosys’ capabilities with client priorities to deliver business value through next‑gen platforms and products. Drive platform thinking—design modular, scalable architectures for OSS/BSS, network automation, and customer experience platforms. Telecom‑Specific Engineering Leadership Lead modernization of OSS/BSS systems, network orchestration, and service assurance platforms. Establish best practices for software engineering in telecom, including CI/CD, DevSecOps, and automated testing for mission‑critical systems. Enable cloud‑native adoption, API‑first design, and microservices architecture for telecom applications. Innovation & Emerging Technologies Introduce Agentic AI, Advanced analytics, and Intelligent automation. Advise on 5G enablement, edge computing, and Network as a Product (NaaP) for real‑time service delivery. Drive data engineering for telecom analytics and monetization. Stakeholder Engagement Serve as the technology bridge between Infosys and client leadership. Communicate strategy, progress, and innovation opportunities to client executives and industry forums. Leadership & Talent Development Build and mentor high‑performing engineering teams specializing in telecom technologies. Foster a culture of collaboration, agility, and innovation across Infosys and client teams. Skill / Competencies / Experience Essential Skills Deep expertise in cloud‑native architectures, microservices, and API‑first design. Strong knowledge of OSS/BSS systems, network orchestration, and telecom platforms. Proficiency in cybersecurity frameworks, DevSecOps, and data engineering. Competencies Strategic thinking with ability to align technology vision to business outcomes. Exceptional stakeholder engagement and communication skills for C‑level interactions. Leadership in building and mentoring high‑performing engineering teams. Ability to drive innovation and emerging technology adoption within telecom operations. Strong risk management and governance capabilities. Thought leadership in industry forums and technology evangelism. Experience 15+ years in technology leadership roles with proven success in telecom transformation programs. Hands‑on experience in product engineering, platform modernization, and large‑scale digital initiatives. Track record of customer‑facing technology advisory in complex, multi‑vendor environments. Preferred Skills Knowledge of 5G enablement, IoT ecosystems, and edge computing architectures. Familiarity with Agentic AI, advanced analytics, and intelligent automation. Expertise in platform‑based business models and engineering centers of excellence. Additional Experience Exposure to global telecom operators and multi‑country transformation programs. Proven ability to scale engineering practices across distributed teams. Benefits In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well‑being (AU). Income Protection Insurance Paid Parental and Volunteer leaves Employee Assistance Program (EAP) Flexible working arrangements (hybrid, reviewed case‑by‑case basis) Health Insurance Discount and Well‑being Program Access to Fitness and Gym Memberships Salary packaging and novated leasing Recruitment and Selection Process Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step. At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email or call . Alternatively, you can include your preferred method of communication in email, and someone will be in touch. Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third‑party vendors. In the absence of a signed agreement, any submission will be deemed as non‑binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer. #J-18808-Ljbffr