Pastoral Care Coordinator

Pastoral Care Coordinator Join HammondCare and help improve the quality of life for older Australians in need. As a not‑for‑profit Christian organisation, we provide expert aged care, home care, dementia care, and palliative care. Mission‑led, we build passionate teams who support older people through life’s most difficult circumstances. About the Role Reporting to the Pastoral Care Manager, you will utilise and share your pastoral expertise, coach staff and volunteers, and support the emotional and spiritual needs and goals of clients, their families, and staff. This is a permanent part‑time role (Monday‑Wednesday) at our Woy residential facility. What We Can Offer You NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free) Additional leave purchase options and 14 weeks paid parental leave prorated Flexible working options Discounts on everyday products and services Discounted healthcare memberships – access to a network of fitness centres and pools for employees and families Free access to independent counselling support for employees and families Health & wellbeing programmes Reward & Recognition programmes Referral bonuses Career and professional development opportunities Responsibilities Assess resident/family needs and goals on entry to the service using the HOPE assessment tool Develop a spiritual care plan and work with residential staff to ensure client/family spiritual needs and goals are acknowledged Participate in case management reviews and contribute to the development and evaluation of care plans Support residents and significant others in an ongoing way and in times of crisis to nurture spiritual development Record and document delivery of pastoral care in progress notes and consumer feedback via Riskman, etc. Lead regular carer support groups and faith‑supporting group activities Provide prayerful support to staff and volunteers, distributing relevant material, articles and books as appropriate Work with staff to extend their skills in understanding and meeting the spiritual needs of residents, including cultural safety Present pastoral care related training sessions to staff and volunteers Offer Christian perspectives on ethical issues to staff and volunteers Provide staff and volunteers with ongoing emotional/spiritual support and debriefing, especially in times of trauma or crisis Act as a point of contact for internal and external support services Network with other religious leaders and services, coordinating relevant care, resources and group activities Strategically develop tailored resources, ideas and activities to enhance the spiritual and emotional wellbeing of residents and families Communicate and build trust by developing relationships with staff and volunteers Liaise with managers, case managers and attend staff and case management meetings as required Collaborate with other Pastoral Care Coordinators, leading in training, mentoring and deploying Pastoral Care Volunteers Develop skills in emotional support, spiritual assessment, pastoral care and the ability to refer to counselling services if required Develop skills to meet the spiritual needs of people who are cognitively impaired Meet regularly with the Pastoral Care Manager for mentoring and guidance Deliver staff training in areas related to pastoral care, including boundaries, grief and loss, faith and hope, and other areas identified with key stakeholders Provide opportunities for staff to understand the Christian values of HammondCare About You Strong understanding and experience with people living with dementia, the impact on carers, and journeys of grief and bereavement Strong personal and active Christian faith and church involvement Relevant theological / pastoral care qualifications and experience Demonstrated capacity to pastorally care for and enhance the wellbeing of those in need Highly developed communication skills, including listening, compassion and empathy Experience in raising up, leading and supporting a team Strong administrative and computer skills Our Culture HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive to create an equal employment environment for all. Pre‑Employment Checks All shortlisted applicants for this position will be asked to consent to a criminal record check, references and NDIS workers check. To Apply If you are ready to make a difference with HammondCare, Apply Now #J-18808-Ljbffr