Aquatic Services Coordinator

NSW, Manning Aquatic & Leisure Centre - Taree 2430 Lead our fantastic Aquatic Team Great career paths and development with an entrepreneurial organisation Free facility access This is a great opportunity for a qualified, friendly and skilled Aquatic Services Coordinator to join the team and lead our aquatics team The Role This is an exciting time for Belgravia Leisure as we look to appoint a suitably qualified and experienced Aquatic Services Coordinator to build and lead a passionate, professional and highly engaged swim school team. The Aquatic Services Coordinator is responsible for the management and operation of the swim school and related services and will lead the Aquatic Services Officers and Swim Teachers to ensure the delivery of swim school programs is to the highest standard possible. The Coordinator will deliver exceptional customer service, have an in-depth knowledge of aquatic programs and possess detailed aquatic industry knowledge. Planning and organising lessons and providing leadership to the team will require professionalism, equality, teamwork, accountability and innovation to continually improve service delivery. The Coordinator will maintain strong relationships with all bookings such as local clubs and schools and seek out opportunities to increase school lessons and user group bookings. The role will initially involve direct service responsibilities, including time spent in the water and on the deck supervising staff and programs, and Saturdays work. Key Accountabilities Implement and promote the GOSwim program in line with Belgravia standards Implement processes for the success of the GOSwim Program Adhere to business plan objectives and events calendar Achieve the set KPIs including financial performance Number of schools attending the program Retention of schools Maintain NPS and mystery shop scores in line with KPIs adopted by Belgravia Leisure Manage budgets and prepare required reports Qualifications National Police Check Current Level 2 First Aid & CPR Certificate Working With Children Check (or equivalent) Current Swimming Teaching Certificate – Teaching of water swimming and water safety Swimming Teaching extension certificates (desirable but not essential) Previous Swim School Coordinator Experience Strong people leadership with an ability to inspire others Excellent verbal and written communication skills Legally entitled to work in Australia The Company Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand. We are in an exciting period of growth and as we look to continue to diversify and deliver results while being a strong community citizen, the group is looking for the best and brightest to assist with taking the organisation into the future. Apply Now For interested candidates, simply click the Apply Now button. Diversity & EEO We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability. We are committed to providing a child safe environment. Successful applicants will be required to obtain a national police check and a Working with Children check. Seniority level Mid‑Senior level Employment type Full‑time Job function Other Industries Recreational Facilities #J-18808-Ljbffr