Trainee Dental Receptionist
Vor 4 Tagen
Please follow the application instructions carefully if you wish to be short‑listed for this position. Kingston Beach Dental is seeking a polished, friendly and highly organised individual to join our Front of House team as a Trainee Dental Receptionist If you thrive in a busy, customer-focused environment, take pride in your presentation, love following organised systems and processes and enjoy delivering exceptional service, this is the perfect opportunity to build a long‑term career in the dental industry. We are a multi‑award‑winning practice and we pride ourselves on team culture; high standards of care, warm communication, and creating a premium patient experience. If you're ready to join a caring, professional, and high‑performing practice with great team culture, we'd love to hear from you. What We Offer At Kingston Beach Dental, we are committed to providing a supportive and collaborative work environment that fosters personal and professional growth. As a member of our team, you can expect : Competitive salary and benefits Supportive and friendly team culture Ongoing training and one‑on‑one support Long‑term career growth opportunities Work‑life balance initiatives including 4‑day work leave, paid birthday leave and well‑being leave. About the Role This is a 36‑hour per week position (4 work days) with comprehensive on‑the‑job training and the view to commencing a Certificate III in Business Administration in. In this fast‑paced role, you will be responsible for : Greeting patients warmly and professionally Managing a high volume of appointments and scheduling Answering phone enquiries and guiding patients with care Processing payments and managing daily transactions Maintaining accurate patient records and correspondence Assisting with general administrative duties Supporting the dental team to ensure smooth daily operation What we're looking for Strong customer service skills and a passion for providing excellent patient care Excellent communication and interpersonal skills Confident computer and administrative skills Attention to detail and the ability to manage competing priorities in a busy environment A positive, friendly, and professional attitude A willingness to learn and develop new skills and solve problems. Video Application Required To apply you must create and email a 2‑minute video answering the following questions : Tell us about a time you worked in a fast‑paced or high‑pressure environment. How did you stay organised and ensure nothing was missed? Why do exceptional presentation and customer service matter in a dental reception role? How would you show this daily at Kingston Beach Dental? Describe how you would greet and support a nervous or anxious patient from the moment they walk through the door. Video instructions for application: No professional equipment needed—your phone is perfectly fine. Ensure clear lighting and sound but it doesn't need to be a professional production. Upload your video to Google Drive or Dropbox and email the link with your resume addressed to The Business Manager Felicity Sweet at #J-18808-Ljbffr
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