SMB Customer Success

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the...

A growing software company is seeking a Customer Success Representative to manage a portfolio of SMB clients. The role involves onboarding clients, driving engagement, and ensuring their satisfaction with the service. Ideal candidates will have 1-3 years of experience in customer-focused roles, possess strong communication skills, and be familiar with...

A dynamic CRM company is seeking a Manager of Customer Success to lead a team focused on SMB clients in the APAC region, primarily based in Sydney. This role involves driving customer retention and expansion, leading and coaching the Customer Success team, and collaborating with various departments to ensure an exceptional customer experience. Ideal...

Deputy is a global SaaS remote‑first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At...

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Deputy Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces...

A global SaaS company in Australia seeks a Customer Success Manager for SMBs to drive engagement and help customers succeed with the platform. This role focuses on building product adoption through proactive contact, leveraging data for insights, and advocating for customer needs internally. Ideal candidates have 2+ years in B2B customer success, excellent...

A global workforce management company is seeking a Customer Success Manager to oversee the success of SMB clients. You will enable clients to achieve their goals using the Deputy platform. Responsibilities include driving product adoption, identifying customer trends, and collaborating across teams. The ideal candidate has at least 2 years of experience in a...

A dynamic tech company in Melbourne is seeking a Customer Success Manager - SMB to be the primary contact for clients, ensuring seamless onboarding and driving customer success. The ideal candidate will have 1-3 years of customer experience or success management, strong relationship-building skills, and the ability to navigate a fast-paced environment. The...

Deputy is a global SaaS remote‑first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At...

Customer Success Manager – Pre-IPO FinTech SaaS | Sydney $80k base + super | $120k OTE (uncapped) High-velocity environment | 150-account portfolio | Rapid-growth SaaS scale-up A fast-growing, pre-IPO FinTech SaaS vendor is expanding its ANZ footprint and is looking for a high-energy Customer Success Manager to join the Sydney team. This is a...