Customer Success Manager
vor 2 Wochen
Customer Success Manager – Pre-IPO FinTech SaaS | Sydney $80k base + super | $120k OTE (uncapped) High-velocity environment | 150-account portfolio | Rapid-growth SaaS scale-up A fast-growing, pre-IPO FinTech SaaS vendor is expanding its ANZ footprint and is looking for a high-energy Customer Success Manager to join the Sydney team. This is a high-velocity, growth-focused role managing ~150 SMB/MM accounts — perfect for someone with early-career CSM or Account Management experience who wants to accelerate into a fast-paced, modern SaaS environment. About the Role You’ll be responsible for driving adoption, retention, and expansion across a large portfolio of existing customers. This isn’t a call‑centre role — you’ll build meaningful relationships at scale, working closely with customers to help them get maximum value from the platform. You’ll partner with Sales, Support, and Product to deliver a seamless customer experience while spotting upsell opportunities and ensuring strong renewal rates. What You’ll Be Doing Manage a portfolio of ~150 SMB/MM customers , ensuring strong product adoption Run structured QBRs , product walkthroughs, and success plans at scale Identify upsell / cross-sell opportunities and partner with Sales on expansion Reduce churn through proactive engagement, health monitoring, and risk mitigation Act as the bridge between customers and Product to improve the platform Deliver high-quality customer experiences in a fast‑paced, high‑volume environment What You Bring 1+ years’ experience in Customer Success or Account Management (SaaS preferred) Experience managing multiple customers simultaneously (high-volume or SMB/MM experience ideal) Strong communication skills and an ability to simplify complex concepts A proactive, commercially‑minded approach A desire to grow quickly within a scaling FinTech SaaS environment Why Join? Join a well‑funded, pre‑IPO FinTech scaling rapidly across ANZ Clear progression into Senior CSM / Enterprise CSM as the region grows Work with a supportive leadership team invested in your development Competitive $80k base + super + uncapped commissions (OTE $120k) Sydney‑based role with hybrid flexibility #J-18808-Ljbffr
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Customer Success Manager
Vor 6 Tagen
Council of the City of Sydney, Österreich Kaliba VollzeitCustomer Success Manager – Sydney Looking to kick‑start your career in sales? We’re hiring a Customer Success Manager to join our clients Sydney team! This role offers the chance to prospect into companies of various sizes and industries and learn from well‑established and proven performers on a global scale. As a Customer Success Manager, you’ll...
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Customer Success Manager
vor 1 Woche
Council of the City of Sydney, Österreich Prometheus Group VollzeitGet AI-powered advice on this job and more exclusive features. Prometheus Group is built on a culture of self-starters, accountability, and results. For more than a decade, our team has proudly served the Asia Pacific market, building a loyal customer base across energy, utilities, mining, manufacturing, and other asset-intensive industries. Our software...
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Customer Success Manager
vor 2 Wochen
Council of the City of Sydney, Österreich Kaliba VollzeitCustomer Success Manager Looking to kick‑start your career in sales? We’re hiring a Customer Success Manager to join our clients Sydney team! This role offers the chance to prospect into companies of various sizes and industries and learn from well‑established and proven performers on a global scale. As a Customer Success Manager, you’ll work with...
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Customer Success Manager
Vor 6 Tagen
Council of the City of Sydney, Österreich Techium Consulting Group VollzeitTechium Consulting Group provided pay range This range is provided by Techium Consulting Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$90,000.00/yr - A$120,000.00/yr Direct message the job poster from Techium Consulting Group Helping build world‑class Go‑to‑Market teams...
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Customer Success Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Spin Personnel VollzeitOverview We’re looking for a driven Customer Success Manager with experience in the HR sector to join our growing client, a fintech start-up providing HR solutions across Australia. You’ll work with enterprise level clients across new customer implementations (non-technical) as well as maximising usage across an existing client base. This is a hands-on...
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Customer Success Manager
vor 3 Wochen
Council of the City of Sydney, Österreich N-able VollzeitOverview Join to apply for the Customer Success Manager role at N-able . As a key member of our Customer Success team, the Customer Success Manager (CSM) is the primary relationship owner between N-able and our customers and partners. Drawing on your account management expertise, customer service acumen, and industry knowledge, you will ensure customers...
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Customer Success Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Darktrace Ltd Vollzeit###Customer Success Manager page is loaded## Customer Success Managerlocations: Sydney Officetime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity...
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Customer Success Manager
Vor 6 Tagen
Council of the City of Sydney, Österreich Rxpx VollzeitOverview RxPx is a global digital health platform that helps doctors, patients and caregivers more easily manage complex conditions and therapies. Our No Patient Alone mission unites a passionate, smart, dedicated team of developers, designers, data scientists, health professionals and business leaders. As a PE‑backed company, with substantial success,...
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Customer Success Manager
vor 4 Wochen
Council of the City of Sydney, Österreich N-able Technologies Ltd. VollzeitIT doesn’t get better than this! N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one another. As a key member of our...
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Customer Success Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Dotdigital VollzeitCompany Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client‑focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and...
