Customer Success Manager
vor 3 Wochen
Overview We’re looking for a driven Customer Success Manager with experience in the HR sector to join our growing client, a fintech start-up providing HR solutions across Australia. You’ll work with enterprise level clients across new customer implementations (non-technical) as well as maximising usage across an existing client base. This is a hands-on position with a view to scaling the team as the business grows. This is an opportunity to shape the customer success function in a growing business that’s focused on innovation. Strong package with bonus component and ESOP on offer for exceptional candidates Key Responsibilities Lead end-to-end (non-technical) onboarding and implementation. Build strong relationships with new clients. Design and execute user success strategies that drive value, adoption, and satisfaction. Create and manage customer communication strategies for launches, updates, and ongoing engagement. Assess customer usage and satisfaction. Deliver a consistently excellent experience and act on customer feedback. Manage multiple customer accounts with strong organisational skills. Work with the technology, sales and marketing teams to resolve issues and ensure customer satisfaction. Stay updated on the HR industry trends, customer success best practices and emerging technologies that will help streamline your role. To be successful, you will demonstrate Up to 5 years’ experience in Account Management/Customer Success and onboarding roles ideally in an HR SaaS, HR tech or payroll environment. Proven track record of managing multiple customer relationships and onboarding new clients. An understanding of SaaS products and technical integrations. Strong interpersonal and communication skills. Highly organised with excellent project management abilities. If you have a proven track record in the above and enjoy a fast paced and collaborative culture, then this is the role for you Apply now via LinkedIn. All applications treated in strict confidence. Please note, due to the large volume of applications received, only successful applicants will be contacted. Applicants must have unrestricted working rights in Australia. Location: Sydney, New South Wales, Australia #J-18808-Ljbffr
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Customer Success Manager
Vor 6 Tagen
Council of the City of Sydney, Österreich Kaliba VollzeitCustomer Success Manager – Sydney Looking to kick‑start your career in sales? We’re hiring a Customer Success Manager to join our clients Sydney team! This role offers the chance to prospect into companies of various sizes and industries and learn from well‑established and proven performers on a global scale. As a Customer Success Manager, you’ll...
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Customer Success Manager
vor 1 Woche
Council of the City of Sydney, Österreich Prometheus Group VollzeitGet AI-powered advice on this job and more exclusive features. Prometheus Group is built on a culture of self-starters, accountability, and results. For more than a decade, our team has proudly served the Asia Pacific market, building a loyal customer base across energy, utilities, mining, manufacturing, and other asset-intensive industries. Our software...
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Customer Success Manager
vor 2 Wochen
Council of the City of Sydney, Österreich Kaliba VollzeitCustomer Success Manager Looking to kick‑start your career in sales? We’re hiring a Customer Success Manager to join our clients Sydney team! This role offers the chance to prospect into companies of various sizes and industries and learn from well‑established and proven performers on a global scale. As a Customer Success Manager, you’ll work with...
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Customer Success Manager
Vor 6 Tagen
Council of the City of Sydney, Österreich Techium Consulting Group VollzeitTechium Consulting Group provided pay range This range is provided by Techium Consulting Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$90,000.00/yr - A$120,000.00/yr Direct message the job poster from Techium Consulting Group Helping build world‑class Go‑to‑Market teams...
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Customer Success Manager
vor 3 Wochen
Council of the City of Sydney, Österreich N-able VollzeitOverview Join to apply for the Customer Success Manager role at N-able . As a key member of our Customer Success team, the Customer Success Manager (CSM) is the primary relationship owner between N-able and our customers and partners. Drawing on your account management expertise, customer service acumen, and industry knowledge, you will ensure customers...
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Customer Success Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Darktrace Ltd Vollzeit###Customer Success Manager page is loaded## Customer Success Managerlocations: Sydney Officetime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity...
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Customer Success Manager
Vor 6 Tagen
Council of the City of Sydney, Österreich Rxpx VollzeitOverview RxPx is a global digital health platform that helps doctors, patients and caregivers more easily manage complex conditions and therapies. Our No Patient Alone mission unites a passionate, smart, dedicated team of developers, designers, data scientists, health professionals and business leaders. As a PE‑backed company, with substantial success,...
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Customer Success Manager
vor 4 Wochen
Council of the City of Sydney, Österreich N-able Technologies Ltd. VollzeitIT doesn’t get better than this! N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one another. As a key member of our...
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Customer Success Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Dotdigital VollzeitCompany Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client‑focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and...
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Customer Success Manager
vor 2 Wochen
Council of the City of Sydney, Österreich 4Twenty Consulting VollzeitBase pay range A$120,000.00/yr - A$135,000.00/yr Customer Success Manager We’re hiring a Customer Success Manager for our SaaS analytics and Mar-Tech solution. The role involves managing 30‑45 key accounts, driving retention and reducing churn, and identifying growth opportunities. Some of our customers include JBhifi, Westpac, Samsung, RedBallon, Glue...
