Deputy Manager OOHC

Our Organisation The Benevolent Societys vision is to build a just society where all Australians can live their best life. We are an independent non‑religious service provider supporting Aboriginal and Torres Strait Islander Australians; children young people and their families; older people; carers and those at the margins of society. We are strongly committed to reconciliation with Aboriginal and Torres Strait Islander people of Australia. We remain steadfast in our commitment to promoting the economic political and social inclusion of Aboriginal and Torres Strait Islander peoples. About the role As our Deputy Manager – Out of Home Care (OOHC) you will lead a team of three Team Leaders driving high standards consistent practice and operational excellence across our OOHC program. You will be accountable for the safety, wellbeing and outcomes of over 130 children in care, overseeing operational management, risk and compliance across multiple sites. You will make confident independent decisions, mentor and develop leaders and ensure a high‑performing respectful team culture that delivers exceptional outcomes for children, carers and families. Duties Mentor support and provide supervision for Team Leaders to achieve performance expectations, build capability and drive high‑quality outcomes for children, carers and families. Oversee operational management incidents and risks across multiple teams, ensuring timely escalation and investigation of critical matters. Monitor service delivery client plans and outcomes to ensure alignment with program objectives, funding requirements and best practice. Monitor compliance with OOHC standards, OCG regulations and DCJ statutory requirements. Identify gaps in service delivery team performance and program operations, implementing solutions in collaboration with the Manager. Contribute to decision‑making at DCJ panels and other governance forums with confidence and independence. Build and maintain a respectful high‑performing and consistent team culture across all operational teams. Skills and Experience Degree in Social Work, Welfare, Psychology or a related discipline. 3 years as a Team Leader in OOHC / Child Protection with extensive experience leading child protection and / or out of home care services to improve client outcomes. Strong operational leadership within Permanency Support Programs or DCJ out of home care, including supervising multiple Team Leaders and leading program‑wide operations. Outstanding people leadership with the ability to build and develop engaged high‑performing teams. Strong management skills including meeting / exceeding performance targets, problem solving, decision‑making and balancing priorities across multiple teams. Excellent communication, accountability and boundary‑setting skills with experience working collaboratively across teams, peers and stakeholders. Comfortable working across multiple hubs with travel as required (between Penrith / Liverpool / Hurstville). Why Join Us We support people to live their best life. That includes you, our employee. A best life is unique to everyone and can change as life changes : Salary Benefits - You can package up to $15,900 pa of your pre‑tax salary to pay for everyday expenses before income tax is calculated meaning you take home even more pay Work / Life Balance - Enjoy flexible work arrangements including hybrid home / office options and accrue an additional day off each month (a bonus of 12 days per year) as a full‑time employee. Recognition and Reward - Sector competitive remuneration, various recognition programs and access to long service leave after 5 years. Wellness - Stay fit with a Fitness passport, utilise our Employee Assistance Program and even purchase additional leave. Personal Development - We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment and growth. Our Reconciliation Commitment - Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave as well as the option to be a voice on reference networking groups and the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing. Required Experience Manager Key Skills Project / Program Management Military Intelligence Program Management Military Experience SAFe ITIL Project Management Team Management Budgeting DoD Experience Supervising Experience Contracts Other Details Employment Type: Full‑Time Experience: years Vacancy: 1 Yearly Salary: - Summary Full Time Permanent position based across Penrith, Liverpool & Hurstville offices $125k Super Salary Packaging Provide strong leadership to OOHC Team Leaders and foster a high‑performing collaborative culture #J-18808-Ljbffr