Reference Support Officer
vor 2 Wochen
Reference Support Officer Job no: Work type: Full time Location: Canberra About the role The Access and Public Engagement Branch is the public face of the National Archives of Australia, delivering reference, description and research services, examination for the release of records in the open period, exhibition, education and public programs, publishing (including digital publishing), marketing, partnerships and events on site at national and state offices, and online. All programs and activities support the key National Archives’ role of providing an accessible, visible and interpreted national archival collection. Reference Services consists of two client-focused teams that provide strategic direction and oversight of the National Archives’ National Reference Service in an increasingly digital environment comprising onsite and online reference services to assist researchers, the community and government agencies to access the national archival collection; development and delivery of onsite, online and offsite programs to educate and connect communities to the collection; and coordination of the National Archives' volunteer program. Under routine direction the main duties of the role are to: Provide support services to public and official researchers in the National Office Research Centre, Canberra including ordering and issuing records, taking orders for copying, and photocopying records. Respond to routine reference inquiries from remote researchers, in accordance with reference procedures and standards of service, while maintaining appropriate records. Actively support and maintain working relationships across the organisation and with stakeholders using effective oral and written communication. Work as part of a team in a cooperative and friendly manner and manage own work priorities, often in the context of meeting tight deadlines. Apply the principles of APS Values, Code of Conduct, workplace diversity, work health and safety and participative management within a work and team environment. Knowledge of or ability to develop knowledge of National Archives’ collection, archival processes, including records handling, and providing access under the Archives Act 1983 is desirable. You must also be able to meet the inherent physical requirements of this role which includes repetitive, sedentary, screen-based work and/or the ability to pack, sort, lift (up to 7 kilos at shoulder height) and relocate records in accordance with established work health and safety practices and archival principles. Are you eligible? To be eligible for the role you must be an Australian citizen. If you are selected, you will be required to successfully undergo a pre-employment check and be able to obtain and maintain a security clearance at a Negative Vetting 2 clearance level. the names and contact details of at least two referees, one of whom should be a current supervisor. RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information see Advertised: 28 Nov 2025 AUS Eastern Daylight Time Applications close: 12 Dec :55 PM AUS Eastern Daylight Time #J-18808-Ljbffr
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Reference Services Officer – Public Archives
vor 2 Wochen
Canberra, Österreich National Archives of Australia VollzeitA national archival institution is seeking a Reference Support Officer in Canberra to provide essential support to public and official researchers. This full-time role involves responding to reference inquiries, maintaining knowledge of the archival collection, and working collaboratively within a team. Candidates must be Australian citizens and meet...
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Procurement Program Support Officer
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APS 6 Program Support Officer
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Business Support Officer
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Business Support Officer
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Canberra, Österreich Australian Federal Police VollzeitAFP BAND & SALARY -Band 05 ($99,285.00 - $107,559.00)AFP employees will receive a 4% increase to their base salary effective from 9 December 2025 JOB REFERENCE NUMBER - 15474 This advertisement is to fill current vacancies and create a merit list for future ongoing or non-ongoing vacancies arising over the next 12 months. Did you know? The mission of the...
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Canberra, Österreich Arventa Pty Ltd VollzeitAdmin / Office Support Officer AtArventa , we're passionate about giving the best possible experience to our clients. As we continue to grow, we're looking for an Admin / Office Support Officer to join our team and play a key role in managing inbound communications, responding to customers, and ensuring smooth day-to-day operations. Arventa was founded in...
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Executive Support Officer
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Executive Support Officer
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Geotechnical Engineer
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Project Support Officer
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