Client Engagement Lead

Vor 3 Tagen


Newcastle City Council, Österreich integratedliving Australia Vollzeit

integratedliving Australia – Newcastle NSW integratedlivingAustralia – Remote (Home-Based)Maximum Term Contract Aboutintegratedliving integratedlivingdelivers high-value health and wellbeing services across rural, regional, and remote Australia. We help people live the life they choose through improved health outcomes and a personalised client experience. About the Role We’reseeking a Client EngagementLeadto manage a regional team of Client Engagement Consultants. You will grow admissions, strengthen referral pathways, and ensure prospective clients move smoothly from enquiry to onboarding. This is a full-time (38 hrs/week) maximum term contract linked to a pilot, withpossible extensionfor high performers.Hours are 8:00am–5:30pm, Monday–Friday, and the role is fully work from home, with some regional travel. Key Responsibilities Lead and coach your team to meet performance and client experience targets. Drive admissions growth through effective lead management and referral partnerships. Ensure a smooth,timelyclient journey from enquiry to onboarding. Strengthen internal and external relationships and resolve issues promptly. Maintainhigh standardsin ethical selling, compliance, and CRM accuracy. Monitor pipeline health and report on performance and opportunities. About You You’rea confident, people-focused leader who thrives in fast-paced, KPI-driven environments and enjoys building strong client and stakeholder relationships. What You Bring Qualifications (Cert IV+) or experience in client acquisition, business development, aged care,healthor community engagement. Proven success in lead conversion,salesor service promotion. Experience coaching or leading small teams. Strong communication,negotiationand relationship skills. Understanding of regional and remote communities. CRM and pipeline management experience. Current driver’s licence and ability to travel. National Police Check (or willingness to obtain). Why Join Us? Lead a purpose-driven team delivering high-quality services across regional Australia. Fully remote working within standard business hours. Opportunity for contract extension based on performance. Supportive, collaborative culture with development opportunities. Ready to Make a Difference? Ifyou'rea motivated leader who thrives in a client-focused, growth-driven environment,we’dlove to hear from you. Call 9*** for more information. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr


  • Client Engagement Lead

    vor 2 Wochen


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