Concierge / Guest Services
vor 3 Wochen
Concierge / Guest Services| Melbourne (Flexible Hours - Casual / Contractor Role) Choose your own hours Are you a people pleaser and a problem solver with the ability to juggle a million tasks at once? If you inspire confidence and can earn the trust of high-end VIP clients and guests, and have a supernatural ability to think on your feet, this is the job for you. LUXICO is looking for customer service professionals to join our Concierge team in Melbourne. This is a casual/contractor role, offering flexible work hours and generous remuneration structure with incentives for service excellence. As the heart of our business, you’ll never miss a beat, checking in guests at luxury properties, troubleshooting any issues that may arise during their stay, inspecting homes after check out and coordinating the preparation of new luxury homes to get them ‘guest ready’ when their owners go away. Like limbo professional, you will bend over backwards to make every guest feel special, without exception. If you love to smile and live to serve, this is the job for you. You’ll be joining a market leading organisation that is rapidly expanding across Australia. Opportunities to grow with our business abound for great people with great attitudes. If you are a self‑motivated service professional and would like the chance to expand your skills in a fast paced, fun environment, please apply without delay. Requirements You love to make people happy and nothing is too much trouble ‘Follow Up’ is your middle name A keen eye for detail Sound judgement, even under pressure Exceptional communication skills You can prioritise and know when to delegate You’ll need your own car to zip from property to property What you’ll do Assist guests to plan their stay Prepare properties for guests adding all the little Wow Factors that make Luxico stand out as the market leading luxury accommodation provider in Australia Meet and greet guests Troubleshoot property issues during guest stay Develop and nurture relationships with clients and guests Manage all aspects of the client ‘Guest Ready’ process for the set up of new properties, including the development of guest information manuals and administration Entry and exit, and routine inspection reports Facilitate concierge services and special guest requests Coordinate maintenance, utility accounts and tradespeople as needed to resolve issues Develop online knowledge base and FAQs for new homes Chase down guest reviews, collect and collate feedback from all guests and clients What you’ll get Competitive remuneration structure with the opportunity to earn bonuses for each guest managed The ability to pick and choose your own hours Responsibility to make autonomous decisions Flexible and fun company culture Career progression - we’re going places, and we need great people to help us get there About LUXICO LUXICO is unlocking the doors to Australia’s most beautiful designer homes whilst their owners are out of town. Our service provides guests with the opportunity to stay in amazing spaces while our landlords earn a great income while they’re away. All Luxico homes are centrally located, high-quality properties fully equipped with 5‑star linens, towels, luxury toiletries, gourmet welcome hampers, free Wi‑Fi and all the essential items. Luxico’s Concierge Team is on hand to assist with airport transfers, grocery deliveries, catering, extra cleaning and anything else guests might require. To apply, email #J-18808-Ljbffr
-
Concierge / Guest Services
vor 4 Wochen
City of Melbourne, Österreich LUXICO VollzeitChoose your own hours! Are you a people pleaser and a problem solver with the ability to juggle a million tasks at once? If you inspire confidence and can earn the trust of high-end VIP clients and guests, and have a supernatural ability to think on your feet, this is the job for you. LUXICO is looking for customer service professionals to join our Concierge...
-
Head Concierge — Luxury Guest Experience Lead
vor 3 Wochen
Council of the City of Sydney, Österreich 21c Museum Hotels VollzeitA luxury hospitality firm in Sydney is seeking a Chief Concierge to enhance guest experiences through exceptional service and leadership. This role includes overseeing the Concierge team, managing guest requests, and ensuring seamless operations across departments. The ideal candidate has extensive experience in luxury environments and deep local knowledge....
-
Concierge Porter: Elevate Guest Experiences
vor 1 Woche
City of Melbourne, Österreich RACV VollzeitA prestigious city club in Melbourne is seeking a Concierge/Porter who will be the first point of contact for members and guests. Responsibilities include transporting luggage, answering calls, and assisting with general enquiries. This role requires excellent customer service skills and flexibility to work a rotating roster. Join a team dedicated to...
-
Premium Workplace Concierge
vor 7 Stunden
City of Melbourne, Österreich Hub Australia VollzeitA leading workspace provider in Melbourne is seeking a Corporate Concierge to create memorable experiences and assist tenants. The ideal candidate has 2-3 years of high-end customer service experience, strong communication skills, and a passion for hospitality. You will manage the front desk, coordinate facility access, and engage with guests in a polished...
-
Guest Concierge
Vor 2 Tagen
Gold Coast City, Österreich RACV VollzeitA prestigious resort hotel on the Gold Coast is seeking a Porter/Concierge to welcome guests and provide exceptional customer service. The ideal candidate will have experience in a 4-5 star hotel, strong interpersonal skills, and a knowledge of local attractions. This role requires flexibility to work evenings, weekends, and public holidays, offering a...
-
Concierge
vor 2 Wochen
City of Brisbane, Österreich Hamilton Island VollzeitCONCIERGE - qualia, Hamilton Island Hamilton Island’s luxury resort qualia is seeking an experienced and service-focused Concierge to join our Front Office team. This is a rare opportunity to be part of one of Australia’s most awarded luxury destinations, renowned for its world‑class service, attention to detail and breathtaking Whitsundays location....
-
Concierge Team Lead – Guest Experience
Vor 4 Tagen
City of Brisbane, Österreich Hyatt Hotels Corporation VollzeitA leading international hotel chain in Brisbane is seeking a Full Time Porter Team Leader. This role emphasizes providing exceptional guest service, leading the concierge team, and ensuring efficient resolution of guest queries. Ideal candidates have prior hotel experience, excellent interpersonal skills, and must hold a valid driver's license. This position...
-
Dealership Concierge: Guest Experience
vor 2 Wochen
City of Melbourne, Österreich Eagers Automotive VollzeitA leading automotive retailer in Melbourne is looking for a motivated Dealership Concierge to enhance customer service at their dealership. The ideal candidate will greet customers, assist in vehicle movements, and maintain communication with the service team. Strong communication skills and a current driver’s licence are essential. Join a supportive team...
-
Assistant Chief Concierge
vor 6 Stunden
City of Melbourne, Österreich 1 Hotels Vollzeit2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Life at 1 Hotels is based on a simple idea: the world is beautiful, and we want to keep it that way, especially when it comes to our guest experience. To do this we need thoughtful, inspiring team members who value collaboration, excellent service and...
-
Luxury Concierge Clerk
vor 2 Wochen
Council of the City of Sydney, Österreich Four Seasons Hotels and Resorts VollzeitA renowned luxury hotel in Sydney is seeking a part-time Concierge Clerk to provide exceptional guest service. Responsibilities include assisting guests with requests, reservations, and information about local attractions. Ideal candidates will have experience in high-end hospitality, strong communication skills, and the ability to multitask effectively. A...
