Customer Solutions Team Support
Vor 4 Tagen
Customer Solutions Team Support - Step Up and Shape Service Excellence at Shred-X Are you a customer experience professional ready to take the next step in your career? Shred-X, part of the Freightways Group - one of Australasia's largest logistics and information management organisations - is offering an exciting opportunity to play a key role in strengthening our customer experience, supporting our people, and driving continuous improvement across our Customer Solutions function. We're looking for a proactive and people-focused Customer Solutions Team Support professional to guide, mentor, and uplift a dedicated team while helping us deliver on our customer promise every single day. What you'll do Take ownership of escalations and complex customer queries, ensuring timely and accurate resolution Support, coach, and develop Customer Solutions team members to build their capability, confidence, and performance Manage and distribute daily workload to ensure consistent, premium customer service Guide team performance and service levels to drive improvement Identify the root causes of recurring issues to prevent reoccurrence Collaborate closely with internal stakeholders to streamline processes Maintain proactive communication across the team, ensuring a premium customer experience What we're looking for Someone ready to step up and leader others A passion for mentoring and developing people, lifting capabilities and sharing knowledge Experience in customer service, ideally within service-based, logistics, or operational environments Analytical and process-driven, with the ability to turn insights into practical solutions Excellent written and verbal communication skills Highly organised, adaptable, and comfortable managing multiple priorities in a fast-paced environment A values-led professional who leads by example and supports a positive, collaborative team culture Why join Shred-X? Step into a support role with the opportunity to influence, mentor, and drive improvement Be part of a respected national brand backed by the Freightways Group Join a company that actively promotes from within - with opportunities across all Freightways businesses Make a meaningful impact in a sustainability-focused organisation committed to protecting people, information, and the environment Work with a collaborative team that values professionalism, initiative, and continuous improvement We're proud to be an equal opportunity employer - we value diverse backgrounds, perspectives, and experiences. If you're ready to take the next step and help shape the future of customer experience at Shred-X, we'd love to hear from you. #J-18808-Ljbffr
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Customer Solutions Team Lead
Vor 4 Tagen
Gold Coast City, Österreich at VollzeitA leading logistics company in Gold Coast City is seeking a Customer Solutions Team Support professional to enhance customer experience and mentor staff. This role involves managing escalations, coaching team members, and collaborating with stakeholders to improve service delivery. Ideal candidates will have a background in customer service, strong...
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Customer Solutions Team Leader
vor 4 Wochen
Gold Coast City, Österreich Vodafone VollzeitOverview Customer Solutions Team Leader - Full Time - Broadbach Vodafone Mermaid Beach, Queensland, Australia Responsibilities Manages a retail Site/s without departments and is responsible for a team/s of Customer Solutions Employees. Performs work in a self-directed manner and applies knowledge and skills, with substantial depth in some areas where...
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Customer Solutions Team Leader
vor 3 Wochen
Gold Coast City, Österreich TPG Telecom VollzeitAre you passionate about making a difference? Do you love leading and being part of a team? You may have what it takes to join our amazing team! Our Customer Solutions Team Leaders are passionate, enthusiastic, and driven, with a genuine love of people and technology. In this role, you will manage and lead a Vodafone store to achieve and exceed sales...
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Customer Support Team Leader
vor 3 Wochen
Council of the City of Sydney, Österreich Forward Ability Support VollzeitForward Ability Support provided pay range This range is provided by Forward Ability Support. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$75,000.00/yr - A$80,000.00/yr About Us Forward Ability Support is a not-for-profit organisation with 60 years history of providing key services...
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Solutions Support Coordinator
Vor 2 Tagen
Gold Coast City, Österreich G8 Education Ltd VollzeitJoin to apply for the Solutions Support Coordinator role at G8 Education Ltd . Nurturing the greatness in every child - and in you. Join one of Australia’s Largest Leading Early Education Providers! At G8 Education, we’re on a mission to shape the future! With 400+ early education and care centres under 21 brands, our 10,000+ dedicated team members...
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Customer Support Officer
vor 3 Wochen
Gold Coast City, Österreich Insight Resourcing VollzeitCustomer Support Officer / Technical Customer Service Executive 1KOMMA5° is a global EnergyTech powerhouse revolutionising the way homes produce, store, and consume energy. With a bold mission to enable carbon‑neutral living, we integrate cutting‑edge solar, battery storage, EV charging and intelligent energy software into one seamless solution. Backed...
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Solutions Support Coordinator
Vor 4 Tagen
Gold Coast City, Österreich G8 Education Limited VollzeitNurturing the greatness in every child - and in you. Join one of Australia’s Largest Leading Early Education Providers! At G8 Education, we’re on a mission to shape the future! With 400+ early education and care centres under 21 brands, our 10,000+ dedicated team members nurture over 42,000 children every day. As an ASX listed growth company, we’re...
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Office Administrator | Invoicing
vor 3 Wochen
Gold Coast City, Österreich Easy Site Solutions VollzeitA leading provider of waste management solutions in Gold Coast City is seeking a skilled Office Administrator. In this full-time role, you will provide comprehensive administrative support, handle data entry, light bookkeeping, and ensure excellent customer service. The ideal candidate has proven experience in administration, strong organisational skills,...
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Customer Solutions Advisor
Vor 4 Tagen
Gold Coast City, Österreich Vodafone VollzeitCustomer Solutions Advisor – Part Time – Helensvale Vodafone Helensvale, Queensland, Australia At Vodafone, you could say we do ‘retail’ a little differently. We are about connecting people. The power of community, and the buzz you get from helping people to connect – this is what drives us to do good work. What You’ll Be Doing You’ll spend...
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Part-Time Customer Solutions Champion | Tech-Savvy
vor 3 Wochen
Gold Coast City, Österreich Vodafone VollzeitA leading telecommunications company is seeking a Customer Solutions Advisor for part-time work in Robina. You will assist customers by providing solutions and technical support while promoting the latest devices and accessories. The role offers flexible shifts, opportunities for training, and a supportive work environment. Prior experience in customer...
