Head of Customer Experience

Head of Customer ProSpend is an Australian-founded fintech and a pioneer in business spend management across ANZ. Built as a bootstrapped scale‑up, ProSpend now supports over 1,000 mid‑market businesses and has entered an exciting new chapter following its acquisition by ISH Group , a global fintech organisation with operations across Europe and the UK....

About ProSpend ProSpend is an Australian-founded fintech and a pioneer in business spend management across ANZ. Built as a bootstrapped scale-up, ProSpend now supports over 1,000 mid-market businesses and has entered an exciting new chapter following its acquisition by ISH Group , a global fintech organisation with operations across Europe and the UK. Being...

Head of Customer Happiness Company: EHPLabs Employment Type: Full-Time About the Role At EHP, customer experience is a growth engine. As our Head of Customer Happiness , you will own the end-to-end customer journey — from first website/app interaction through post-purchase experience — leveraging AI, automation and insight-driven decision making to...

A leading retail company in Australia is seeking a Head of Digital to lead their digital strategy and drive online presence. The ideal candidate will oversee budget management, optimize website performance, and execute data-driven strategies for revenue growth. Collaboration with marketing and creative teams is essential for delivering an engaging customer...

Head of Customer Support $130-$140k base + super + bonus + employee shares Head of Customer Support needed for a key role managing a team of 20 for a fast growing B2B SaaS Product Company. We are looking for an empat Canarias, patient person with a focused mindset and genuine desire to help customers succeed! The Head of Customer Support will lead a team of...

A pioneering fintech company in Australia is looking for a Head of Customer to oversee post-sale functions, manage customer success, and drive operational efficiency. This role is crucial for supporting the company's expansion into international markets, particularly the UK. Candidates should have a strong background in SaaS customer functions, leadership...

Overview A regulatory authority in New South Wales is seeking a Director of Customer Support to lead operational teams delivering exceptional customer experiences. The role involves overseeing a multi-functional advisory contact center and ensuring timely support for customers. This position offers flexibility in working arrangements, based in Sydney or...

A regulatory authority in New South Wales is seeking a Director of Customer Support to lead operational teams delivering exceptional customer experiences. The role involves overseeing a multi-functional advisory contact center and ensuring timely support for customers. The ideal candidate will have strong leadership skills, be innovative, and effectively...

A leading fintech organization is seeking a Head of Customer to oversee all post-sale customer functions. This role is vital for driving customer outcomes and scaling operations in preparation for international expansion into the UK. The ideal candidate will demonstrate a proven track record in customer success functions within SaaS, along with a hands-on...

Company Description NextDC is an exciting ASX 100‑listed technology company, only 15 years young, operating 17 data centres across 7 major cities in Australia, with multiple international sites in development to support our customers’ digital infrastructure. We design, build and operate world‑class, next‑generation data centres using...