Head of Customer Experience

vor 2 Wochen

Council of the City of Sydney, Österreich NSW State Insurance Regulatory Authority Vollzeit

Overview A regulatory authority in New South Wales is seeking a Director of Customer Support to lead operational teams delivering exceptional customer experiences. The role involves overseeing a multi-functional advisory contact center and ensuring timely support for customers. This position offers flexibility in working arrangements, based in Sydney or Gosford, and requires expertise in customer experience strategy. Responsibilities Lead operational teams delivering exceptional customer experiences. Oversee a multi-functional advisory contact center. Ensure timely support for customers. Qualifications Strong leadership skills. Innovative and effectively collaborate with stakeholders. Expertise in customer experience strategy. #J-18808-Ljbffr

  • Head Of Customer Experience

    vor 2 Stunden

    Council of the City of Sydney, Österreich EatClub Vollzeit

    EatClub is a fast-growing marketplace operating in a space people genuinely love, dining out. Our win-win model between customers and restaurants creates a fundamentally different dynamic to traditional support environments. Customers are engaged, invested, and often enthusiastic about the product, which makes Customer Happiness a real opportunity to build...

  • Head of Customer Experience

    vor 2 Wochen

    Council of the City of Sydney, Österreich Michael Page Vollzeit

    A medium-sized organisation in business services is seeking a Head of Customer Experience to lead customer service strategies and enhance client satisfaction. The ideal candidate will have proven experience in managing customer service teams, a strong background in customer experience best practices, and exceptional communication and leadership skills. This...

  • Head of Customer

    vor 3 Wochen

    Council of the City of Sydney, Österreich ProSpend Vollzeit

    Head of Customer ProSpend is an Australian-founded fintech and a pioneer in business spend management across ANZ. Built as a bootstrapped scale‑up, ProSpend now supports over 1,000 mid‑market businesses and has entered an exciting new chapter following its acquisition by ISH Group , a global fintech organisation with operations across Europe and the UK....

  • Head of AI‑Driven Customer Experience

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    Council of the City of Sydney, Österreich at Vollzeit

    A health and fitness company is seeking a Head of Customer Happiness to lead the customer journey from initial interactions to post-purchase support. The role requires expertise in managing a customer service team in a fast-paced eCommerce setting, leveraging AI and automation to enhance customer experiences. Candidates should have a background in digital...

  • Head of Customer

    vor 3 Wochen

    Council of the City of Sydney, Österreich ProSpend Vollzeit

    About ProSpend ProSpend is an Australian-founded fintech and a pioneer in business spend management across ANZ. Built as a bootstrapped scale-up, ProSpend now supports over 1,000 mid-market businesses and has entered an exciting new chapter following its acquisition by ISH Group , a global fintech organisation with operations across Europe and the UK. Being...

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    vor 2 Stunden

    Council of the City of Sydney, Österreich Techium Consulting Group Vollzeit

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    vor 2 Stunden

    City of Brisbane, Österreich The GPT Group Vollzeit

    A leading property group is seeking a Head of Customer to develop and manage the national customer strategy for its $5.8 billion Office business. This leadership role focuses on customer experience and brand alignment, requiring a track record in customer-focused roles. The ideal candidate will thrive in analyzing customer behavior, leading teams, and...

  • Global Head of Customer Happiness

    vor 2 Stunden

    Council of the City of Sydney, Österreich EatClub Vollzeit

    A fast-growing marketplace in dining is seeking a Head of Customer Experience to lead their Customer Happiness function. This pivotal role involves managing and scaling a 20+ person team across various regions while owning the global strategy for customer support. You will design AI-enabled systems that enhance quality and customer satisfaction. The ideal...

  • Head of Customer Happiness

    vor 3 Wochen

    Council of the City of Sydney, Österreich EHPlabs Vollzeit

    Head of Customer Happiness Company: EHPLabs Employment Type: Full-Time About the Role At EHP, customer experience is a growth engine. As our Head of Customer Happiness , you will own the end-to-end customer journey — from first website/app interaction through post-purchase experience — leveraging AI, automation and insight-driven decision making to...

  • Global Head of Operations

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    City of Parramatta Council, Österreich MUFG Pension & Market Services Vollzeit

    A global financial services provider is looking for a Head of Operations in Parramatta, New South Wales. This role involves creating policies, coordinating business operations, and managing a service delivery team to enhance customer experience. The ideal candidate will have proven leadership skills, experience in operations, and a strong ability to engage...