Aktuelle Jobs im Zusammenhang mit Head Of Customer Experience - Council of the City of Sydney - EatClub
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Head of Customer Experience
vor 2 Wochen
Council of the City of Sydney, Österreich Michael Page VollzeitA medium-sized organisation in business services is seeking a Head of Customer Experience to lead customer service strategies and enhance client satisfaction. The ideal candidate will have proven experience in managing customer service teams, a strong background in customer experience best practices, and exceptional communication and leadership skills. This...
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Head of Customer
vor 3 Wochen
Council of the City of Sydney, Österreich ProSpend VollzeitHead of Customer ProSpend is an Australian-founded fintech and a pioneer in business spend management across ANZ. Built as a bootstrapped scale‑up, ProSpend now supports over 1,000 mid‑market businesses and has entered an exciting new chapter following its acquisition by ISH Group , a global fintech organisation with operations across Europe and the UK....
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Head of Customer
vor 3 Wochen
Council of the City of Sydney, Österreich ProSpend VollzeitAbout ProSpend ProSpend is an Australian-founded fintech and a pioneer in business spend management across ANZ. Built as a bootstrapped scale-up, ProSpend now supports over 1,000 mid-market businesses and has entered an exciting new chapter following its acquisition by ISH Group , a global fintech organisation with operations across Europe and the UK. Being...
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Head of Customer Happiness
vor 3 Wochen
Council of the City of Sydney, Österreich EHPlabs VollzeitHead of Customer Happiness Company: EHPLabs Employment Type: Full-Time About the Role At EHP, customer experience is a growth engine. As our Head of Customer Happiness , you will own the end-to-end customer journey — from first website/app interaction through post-purchase experience — leveraging AI, automation and insight-driven decision making to...
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Head of Digital Growth
Vor 3 Tagen
Council of the City of Sydney, Österreich at VollzeitA leading retail company in Australia is seeking a Head of Digital to lead their digital strategy and drive online presence. The ideal candidate will oversee budget management, optimize website performance, and execute data-driven strategies for revenue growth. Collaboration with marketing and creative teams is essential for delivering an engaging customer...
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Head of Customer Support
vor 3 Wochen
Council of the City of Sydney, Österreich at VollzeitHead of Customer Support $130-$140k base + super + bonus + employee shares Head of Customer Support needed for a key role managing a team of 20 for a fast growing B2B SaaS Product Company. We are looking for an empat Canarias, patient person with a focused mindset and genuine desire to help customers succeed! The Head of Customer Support will lead a team of...
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Head of Customer Ops
vor 3 Wochen
Council of the City of Sydney, Österreich ProSpend VollzeitA pioneering fintech company in Australia is looking for a Head of Customer to oversee post-sale functions, manage customer success, and drive operational efficiency. This role is crucial for supporting the company's expansion into international markets, particularly the UK. Candidates should have a strong background in SaaS customer functions, leadership...
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Head of Customer Experience
vor 2 Wochen
Council of the City of Sydney, Österreich NSW State Insurance Regulatory Authority VollzeitOverview A regulatory authority in New South Wales is seeking a Director of Customer Support to lead operational teams delivering exceptional customer experiences. The role involves overseeing a multi-functional advisory contact center and ensuring timely support for customers. This position offers flexibility in working arrangements, based in Sydney or...
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Head of Customer Experience
vor 3 Wochen
Council of the City of Sydney, Österreich NSW State Insurance Regulatory Authority VollzeitA regulatory authority in New South Wales is seeking a Director of Customer Support to lead operational teams delivering exceptional customer experiences. The role involves overseeing a multi-functional advisory contact center and ensuring timely support for customers. The ideal candidate will have strong leadership skills, be innovative, and effectively...
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Head of Customer Operations
vor 3 Wochen
Council of the City of Sydney, Österreich ProSpend VollzeitA leading fintech organization is seeking a Head of Customer to oversee all post-sale customer functions. This role is vital for driving customer outcomes and scaling operations in preparation for international expansion into the UK. The ideal candidate will demonstrate a proven track record in customer success functions within SaaS, along with a hands-on...
Head Of Customer Experience
vor 42 Minuten
EatClub is a fast-growing marketplace operating in a space people genuinely love, dining out. Our win-win model between customers and restaurants creates a fundamentally different dynamic to traditional support environments. Customers are engaged, invested, and often enthusiastic about the product, which makes Customer Happiness a real opportunity to build relationships, not just resolve issues. We’re hiring a Head of Customer Experience internally titled Head of Customer Happiness, to lead our global Customer Happiness function as we enter the next phase of scale. Why this role is special EatClub operates in a category people care about. Our model aligns customer and restaurant incentives, which means support interactions are more collaborative and relationship-focused than typical telco or utility-style support. When done well, Customer Happiness can become one of the strongest parts of the brand, and a true competitive advantage. The opportunity Lead and scale a 20+ person, multi-region Customer Happiness team, including offshore teams in the Philippines and Nigeria. Own the global Customer Happiness strategy, operating model, tooling, and performance. Build AI-enabled support systems that improve quality, speed, cost to serve, and customer retention. Design support capabilities that power white-labelled, partner-branded initiatives, including high-profile partnerships launching in 2026. Act as the voice of the customer and venue internally, turning insights into product, policy, and operational improvements. This role reports directly to the COO and works closely with Product, Engineering, Operations, Finance, and Commercial leadership. What We’re Looking For Senior experience leading Customer Experience, Support, or Service Operations in a scaling, tech-enabled business. Proven ability to build and lead distributed teams through growth and change. Strong operational and systems thinking. Experience implementing AI, automation, and modern CX tooling. Comfortable influencing senior stakeholders and shaping how a business evolves. If you want to build, not maintain, and shape a Customer Happiness function that customers genuinely appreciate, we’d love to hear from you. #J-18808-Ljbffr
