Receipting & Allocation Officer

Join to apply for the Receipting & Allocation Officer role at Hall & Wilcox Hybrid and flexible working; WFH and from modern, open plan offices. We will provide you with WFH IT equipment plus reimbursement of up to $500 for additional equipment Reward and recognition, including competitive remuneration and career progression Learning and career development programs for all roles and levels Flexible leave options and up to 26 weeks paid parental leave Free daily breakfast and office social events Genuine commitment to health and wellbeing, pro bono and community, and diversity and inclusion across our firm Learn more about what Hall & Wilcox can offer you: bit.ly/HWbenefits About The Role And Team We have an exciting opportunity for a Receipting & Allocation Officer to join our Credit team within our national Finance team. Reporting to the Credit Manager, this role will form part of the credit control function and will assist with the day‑to‑day workflow of the team. Responsibilities Managing receipting for firm accounts Processing client credit card payments Resolving client payment queries Managing and rectifying unidentified deposits Preparing documentation for refunds of duplicate/incorrect payments Acting as back up to the Credit Officers and assisting with debtor collections for the firm nationally, when required (includes collections via calls and email) Ad hoc duties as required from time to time About You 2+ years of experience in an accounts receipting or payment processing role, preferably within a law firm or in professional services A relevant tertiary qualification Experience working with Aderant is highly desirable Ability to work autonomously as well as in a team environment Strong customer service focus Strong attention to detail Ability to work under pressure and with high volume Excellent organisation skills and an ability to plan and prioritise Excellent verbal and written communications Strong problem‑solving skills A high level of enthusiasm and a positive and proactive approach About Us Hall & Wilcox is a leading independent Australian law firm. We deliver outstanding legal services to corporate, public sector and private clients, both Australian‑based and those offshore doing business in Australia. Our purpose is to enable our clients, our people and our communities to thrive. Hear from our people about what it’s like to work at Hall & Wilcox: bit.ly/HWpeople Recent Awards and Citations Best Australian Law Firm (>$200m revenue) at the 2025 Client Choice Awards Ranked 7th in the Lawyers Weekly Top 25 Attraction Firms for 2024 and 2025 Law Firm of the Year at the 2023 Lawyers Weekly Australian Law Awards Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality (EOCGE) citation holder since 2018 We are known for our great culture that is warm and welcoming, progressive, inclusive and supportive, and that is underpinned by our enduring values – known as Hallmarks. We are also renowned for our Smarter Law approach. Smarter Law means we look beyond the status quo to think differently and find solutions. Smarter Law includes enabling technology, challenging business models, innovative pricing and creative resourcing. We are a firm of the future. We offer our people interesting and challenging work, and access to great clients. To learn more about Hall & Wilcox please visit our website. Apply Now Let’s connect. Click apply to submit your application. At Hall & Wilcox, we are committed to creating and maintaining a workplace that actively seeks to include, welcome and value unique contributions of all people. We encourage applications from candidates of all cultural backgrounds (including First Nations), age, abilities, sexual orientation and gender identities. We are also committed to supporting candidates with disability so that every candidate is offered a fair, equitable and supportive recruitment experience. If you require any adjustments or support to complete your application, or if you have any questions, please contact Kim Chalmers, Senior Talent Acquisition Advisor, at for a confidential discussion. This vacancy is being managed directly by the Hall & Wilcox Talent Acquisition / People & Culture team. We will contact our preferred agency partners should we require any assistance. Seniority Level Entry level Employment Type Full‑time Job Function Other Industries Law Practice #J-18808-Ljbffr