Cultural Front Door Officer
Vor 7 Tagen
Cultural Front Door Officer Join Create NSW, a division of the Department of Creative Industries, Tourism, Hospitality and Sport. Clerk Grade 7 / 8 with a salary range of $113,574 - $125,720 per annum plus superannuation. Ongoing role based in The Rocks, Sydney CBD. About Create NSW Create NSW supports the people, places, communities, and creative work that shape the cultural life of NSW. Through investment, programs and partnerships, we help make creativity visible, valued and part of everyday life. Our work is guided by the NSW Government's Creative Communities policy and a commitment to a vibrant, inclusive and future‑focused sector. About the role The Cultural Front Door Officer is the first point of contact for visitors and members of the creative community engaging with Create NSW. You'll provide a warm, professional concierge and reception service across phone, email and online channels, ensuring people can easily access the information and support they need. Your approach will help promote Create NSW's programmes and make every interaction positive and straightforward. You’ll work closely with colleagues to share up‑to‑date, accurate information, resolve enquiries, and elevate more complex matters when needed. The role also involves helping people navigate forms and requirements, gathering feedback to improve services, and keeping a strong understanding of resources across both Create NSW and other government agencies. Throughout, you’ll maintain high standards of confidentiality, privacy and service quality. About You You bring experience in frontline customer service or reception, with a confident and welcoming approach to supporting a wide range of people. You’re comfortable managing a high volume of enquiries, keeping organised, and knowing when an issue needs to be escalated. You have strong communication skills, both written and verbal, and you understand the importance of offering respectful and informed support, including an awareness of First Nations protocols and the needs of diverse communities. You also have a sound understanding of the creative and arts sector, enabling you to engage meaningfully with those who connect with Create NSW. You are curious and proactive, keeping yourself up to date with new information, priorities, and developments so you can provide accurate guidance. You are digitally savvy and collaborative, you work well with others and adapt quickly when priorities shift. You also take the time to understand stakeholder needs and the creative sector more broadly, helping ensure every interaction is clear, responsive, and genuinely helpful. How to Apply Your application must include a cover letter (maximum 2 pages) and an up‑to‑date resume (maximum 5 pages) that details your capabilities and experience in relation to the above role. Applications must be submitted via our recruitment portal; applications will not be accepted by email. Closing Date Friday 21 November Contact Sally McRae, Talent Acquisition Partner via ... Additional Information We are a respectful workplace committed to diversity, equity, and inclusion. If you require an adjustment during the recruitment process, please notify us on your application form. #J-18808-Ljbffr
-
Cultural Front Door Officer
vor 2 Wochen
Council of the City of Sydney, Österreich Create NSW VollzeitJoin Create NSW, a division of the Department of Creative Industries, Tourism, Hospitality and Sport Clerk Grade 7/8 with a salary range of $113,574 - $125,720 per annum plus superannuation Ongoing role based in The Rocks, Sydney CBD About Create NSW Create NSW supports the people, places, communities, and creative work that shape the cultural life of NSW....
-
Cultural Front Desk
Vor 7 Tagen
Council of the City of Sydney, Österreich Department Of Creative Industries, Tourism, Hospitality And Sport VollzeitA government arts department in Sydney is seeking a Cultural Front Door Officer to provide exceptional customer service to visitors of Create NSW. This ongoing role involves offering concierge support through various channels, resolving enquiries, and promoting creative programmes. Candidates should have strong communication skills and experience in customer...
-
Cultural Front Desk Concierge
Vor 7 Tagen
Council of the City of Sydney, Österreich Create Nsw VollzeitA division of a government department is seeking a Cultural Front Door Officer in Sydney. The role includes providing concierge services, managing customer enquiries, and ensuring communication with the creative community. Ideal candidates should have a strong background in customer service and good organizational skills. The position offers a competitive...
-
Cultural Front Desk Concierge
vor 2 Wochen
Council of the City of Sydney, Österreich Create NSW VollzeitA division of the Department of Creative Industries is seeking a Cultural Front Door Officer in Sydney. This role involves providing a warm concierge service, managing customer enquiries, and ensuring effective communication with the creative community. The ideal candidate has a background in customer service and strong organizational skills. The position...
-
Cultural Front Desk Concierge
vor 2 Wochen
The Rocks, Österreich Department of Creative Industries, Tourism, Hospitality and Sport VollzeitA government department in NSW seeks a Cultural Front Door Officer to provide exceptional customer service across phone, email, and online channels. The role focuses on ensuring visitors receive accurate information and support related to creative programs. Ideal candidates have frontline service experience, strong communication skills, and an understanding...
-
EL2 Senior Specialist Advisor, Investor Front Door
vor 3 Wochen
Council of the City of Sydney, Österreich Commonwealth Treasury VollzeitEL2 Senior Specialist Advisor, Investor Front Door Commonwealth Treasury We are looking for a Senior Specialist Adviser to lead development of advice to the Treasurer on the selection of nationally significant projects that meet the Investor Front Door’s criteria, including applying skills in commercial investment processes, project financing and...
-
EL1 Assistant Directors, Investor Front Door
vor 3 Wochen
Council of the City of Sydney, Österreich Commonwealth Treasury VollzeitEL1 Assistant Directors, Investor Front Door – Commonwealth Treasury We are looking for Assistant Directors with specialist skills and knowledge of: Commercial investment processes, project financing and investment analysis, and the demonstrated ability to use these skills to determine projects’ readiness for Investor Front Door services and whether...
-
Council of the City of Sydney, Österreich Microsoft VollzeitA leading technology company in Australia is seeking a Senior Software Engineer to design and build critical components for Azure Front Door. The role focuses on creating scalable and reliable services while ensuring operational excellence. Successful candidates will possess expertise in distributed systems, cloud-scale design, and collaboration across...
-
EL2 Senior Specialist Advisor, Investor Front Door
vor 3 Wochen
City of Melbourne, Österreich Commonwealth Treasury VollzeitEL2 Senior Specialist Advisor, Investor Front Door Join to apply for the EL2 Senior Specialist Advisor, Investor Front Door role at Commonwealth Treasury. We are looking for a Senior Specialist Adviser to lead development of advice to the Treasurer on the selection of nationally significant projects that meet the Investor Front Door’s criteria, including...
-
Front Office Supervisor
vor 3 Wochen
Council of the City of Sydney, Österreich Capella Hotels and Resorts VollzeitJoin to apply for the Front Office Supervisor role at Capella Hotels and Resorts . About Capella Hotels and Resorts Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by...
