General Manager

vor 4 Wochen

australia, Österreich Accor Hotels Vollzeit
Company DescriptionTake part in the sustainable travel revolution at our harbor-front, eco-conscious hotel, which is home to Vancouver's first green roof and honey bee apiary. You'll be involved in building Fairmont Waterfront's ongoing reputation of excellence, which has recently seen us recognized as the 2nd Best Hotel in Canada by the readers of Conde Nast; Fairmont Waterfront offers relaxed luxury, incredible water views and is just steps away from Vancouver's seawall, Gastown and Canada Place.Why work at Fairmont Waterfront?Deeply committed to sustainability and communityMore than 50% of leadership team including c-suite, are womenFirm believers in diversity - we have colleagues from 60 countriesPassionate advocates for the LGBTQSIA + community - 365 days of the year, gender inclusive change rooms, only hotel brand to participate in Vancouver Pride Parade, on-going diversity training for all colleagues, hotel level committee and representationIndustry leading Leadership program and learning program through our AcademiesGreat perks - Colleague Travel Discount Program that provides discounted rates for travel to over 5300 Accor hotels Worldwide, food & beverage discounts, transit reimbursement program for Trans Link monthly passes, subsidized meal during your shift through our colleague dining program, Benefit Plan including medical, dental and vision coverage, Pension Plan, and moreOne free stay through our Be Our Guest ProgramCompetitive annual salary commensurate with experience, starting at $85,000*full-time and part-time status colleaguesJob DescriptionGeneral Manager - Food and Beverage VenuesWe are seeking a dynamic and results-driven General Manager to lead the ARC restaurant and In Room Dining outlets at the Fairmont Waterfront. The ideal candidate will be a passionate leader with a proven track record in driving revenue, upholding Forbes and LQA standards, fostering a luxury service culture. As General Manager, you will play a pivotal role in ensuring the success of the hotel's Venues by overseeing day-to-day operations, developing training programs on delivering exceptional guest experiences, and supporting the overall growth of the establishment.What you will be doing:Team Leadership and Development:Work in partnership with ARC Restaurant Chef to execute flawless operationRecruit, train, and mentor, ensuring a positive and motivating work environment, ensuring a guest-centric mindsetConduct performance evaluations and provide constructive feedbackEmpower and support colleagues to resolve guest issues promptlyRevenue Generation:Develop and implement innovative strategies to drive revenue and maximize profitability, while collaborating with the marketing team to create promotions and social eventsEnsure forecasting accuracy and strategies to strive to achieve financial budget, analyze reports, find growth areas, optimize salesImplement effective cost control measures of all food, beverage, labor and operating expensesForbes and Leading Quality Assurance Standards:Uphold the highest standards of excellence, as set by Forbes and LQASustainability, Health, and Safety Compliance:Actively participate in the Fairmont Sustainability Program, Food Safety Committee and determine department-specific action itemsMaintain strict adherence to health and safety regulations, ensuring a safe and clean environment for both guests and staff implementing best practices related to food handling, sanitation, and workplace safetyQualificationsYour experience and skills include:Minimum of 3 years of experience in a senior management role within a luxury restaurant or hotel settingEntrepreneurial mindset with strong interpersonal and problem solving abilitiesProven track record in driving revenue and achieving financial targetsStrong understanding of Forbes and LQA standards and a commitment to delivering exceptional guest experiencesExcellent leadership and communication skills, with the ability to inspire and motivate a diverse teamExceptional attention to detail and a passion for maintaining high standards in all aspects of the restaurant's operationAbility to work effectively with programs including Microsoft Office, Open Table, Opera and SilverwareAdept at problem-solving, decision-making, and conflict resolutionKnowledge of the local culinary scene and trendsBachelor's degree in hospitality management, business, or a related field is preferredAdditional InformationVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo #BELIMITLESS
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