Change Manager

As part of a conditional binding agreement to acquire another Australian payment services provider subject to regulatory approvals we are looking for a Change Manager to join our Program team. The Change Manager leads the design and delivery of change strategies that enable successful execution of Program Sundial. This role ensures organisational change is embedded across all workstreams and that change‑related risks are actively identified, assessed and mitigated throughout each delivery phase. Working closely with the Programme Director and Workstream leads, the Change Manager will : Responsibilities Drive adoption of new ways of working through targeted change plans, communications and engagement. Embed a risk‑aware change culture by integrating change risk controls into delivery milestones. Support readiness across Cuscal and Indue teams ensuring alignment with regulatory expectations and integration objectives. Maintain visibility of change impacts and risk posture across the program lifecycle. This role is critical to ensuring the Program delivers sustainable outcomes with minimal disruption and strong stakeholder confidence. Impact of the Role You’ll also make an impact by : Co‑designing, developing and delivering change management plans considering program‑ and initiative‑specific requirements to meet Program Sundial objectives and regulatory requirements. Leveraging best practice to support the development, implementation and embedding of change management framework components to deliver fit‑for‑purpose outcomes in the Program. Supporting the design, development and maintenance of a portfolio view of all Program Sundial in‑flight and pipeline change initiatives. Providing transparent and clear outcomes / insights on impacts and timing of changes to ensure effective Program decisions and business decisions. Qualifications You’ve got an inquisitive nature with the ability to see the bigger picture; you’ve got excellent communication skills and a real knack for influencing and negotiating. You thrive in a fast‑paced environment and are passionate about Agile ways of working. Requirements 5 years of experience with large‑scale organisational change efforts. Experience and knowledge of change management principles, methodologies and tools on complex programs. Ability to establish and maintain strong stakeholder relationships. A bachelor’s degree or higher (often in Psychology, Organisational Psychology, Communications / Journalism, Human Resources, Project Management, Applied / Behavioural Science or similar). Proficiency in the Microsoft Office Suite, especially Word and PowerPoint. Proficiency in using collaboration tools including Confluence and Jira. Strong written and verbal communication skills with well‑honed executive presentation skills. Additional Information Why Cuscal At Cuscal you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all. Here you’ll deliver or support interesting ground‑breaking work that has real impact – on Australia’s financial services sector and the millions of customers it serves. You’ll innovate alongside skilled, smart, connected teams. And you’ll build an impressive, fulfilling career that continues to grow. Benefits Recognition and growth: Celebrate achievements through IGNITE and grow with tailored development opportunities. Wellbeing focus: Access initiatives supporting physical, mental and financial health plus discounts via Cuscal Advantage. Diversity and inclusion: Join a workplace that values different perspectives and flexible work arrangements. Join us and reimagine the future. Ready to make an impact Click APPLY to join today. If you’re excited about this opportunity we’d love to explore how you can contribute to our vision for the future. Screening and interviews may occur before the job ad closing date so don’t wait – apply now. Cuscal is an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment and a positive barrier‑free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA and people from culturally diverse backgrounds. Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms. #J-18808-Ljbffr