Senior Communications

Expression of Interest Join us in pivotal communications and change role where you’ll become part of an essential team, helping to shape and influence how our Department connects, informs, and evolves. Join the MyWorkZone team at the Department of Creative Industries, Tourism, Hospitality and Sport (DCITHS) Clerk Grade 9/10 with a salary range of $129,464 up to $142,665 per annum plus superannuation Temporary, Full-time role until October 2026 Based in Sydney, NSW About the role You’ll implement strategic communication plans that bring the MyWorkZone transition to life, helping our people understand and embrace the Department’s transition to this new SAP ERP platform. Using a variety of channels and creative approaches, you’ll make complex change clear, meaningful, and engaging. In this role, you’ll be a key voice for DCITHS employees and specialist teams—representing their needs and perspectives at committees and meetings as part of the Shared Services Optimisation program led by the Department of Customer Service. You will be pivotal, working with teams to analyse system changes and design business process updates, with business leads, that reflect the Department’s operations in the new platform. As a trusted advisor to senior leaders and external partners, you’ll provide high-level communication and change management advice to ensure the right information is communicated at the right time, and teams are prepared for change adoption. For further information about the role, please contact Paula James, Director MyWorkZone Transition. To learn more about the role, please click here to download the role description. About you As Senior Communications & Change Advisor, you will be responsible for triaging issues, and developing and implementing effective communication and change plans to ensure outcomes are delivered in a timely manner, and to quality standards. You will provide expert executive advice and information to the Corporate Services Executives and internal stakeholders on change impacts and prepare documents to support change adoption and hypercare support activities. Our ideal candidate will have extensive knowledge and experience with the following: Collaboration with key stakeholders across all levels to senior executive and external stakeholders Analysing and transforming complex concepts into easily understood information for staff, leaders and specialist teams Experience with implementing high-level communication and/or change plans How to apply Your application must include a cover letter and an up-to-date resume that details your capabilities and experience in relation to the above role. Closing Date: 19 DECEMBER AM. Recruitment Contact: Amanda Paterson, Talent Acquisition Partner. Please note the Department has an office closure from 12pm Wednesday 24 December 2025 to Friday 9 January 2026 (inclusive). Recruitment will recommence on Monday 12 January 2026 and candidates will receive an update on their application from this date onward. In addition, our system will be unavailable for applications on Wednesday 24 December and Thursday 25 December 2025. Working at the Department of Creative Industries, Tourism, Hospitality and Sport At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities. Together we: Create social and economic opportunities for the state Support the creation of jobs across the creative, visitor and night-time economies Prioritise First Nations artists, stories and culture Ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all Drive visitation through events, campaigns and visitor experience development Activate our night-time and creative economies to unlock unique precincts and community spaces Deliver a vibrant and responsible hospitality, liquor, racing and gaming environment Support NSW’s key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state’s diverse cultural assets and history. We believe diversity across our department allows us to be a true reflection of NSW citizens. We are a respectful workplace committed to diversity, equity, and inclusion. If you do require an adjustment during the recruitment process, please notify us on your application form. #J-18808-Ljbffr