Assistant Fisheries Management Officer

Overview Deliver frontline customer service and admin support for recreational fishing licences, renewals, digital access, and revenue reconciliation. Temporary Full Time 35 hours per week (up to 30 June 2027) Primary Work Location: Nowra Clerk Grade 1/2 – salary from $75,728 to $82,329 per annum (FTE) plus super and leave loading About The Role Join the Fisheries Branch and play a key role in supporting the Recreational Fisheries Customer Services Unit. This position delivers high-quality administrative and frontline customer service to ensure the smooth operation of recreational fishing licensing and revenue processes. You will be the first point of contact for enquiries, assist fishers with renewals, applications, and digital licences, maintain accurate records, and manage fee collection and reconciliation. The role also involves supporting the agent network, performing data entry, and meeting audit requirements in a fast-paced environment where attention to detail and excellent communication are essential. About You As our ideal candidate, you will bring: Strong organisational skills with the ability to manage competing priorities and meet deadlines. Excellent customer service and communication skills to handle enquiries professionally. Proficiency in administrative tasks including data entry, document management, and record keeping. Ability to work collaboratively within a team and build positive relationships with internal and external stakeholders. A current NSW Driver Licence and willingness to travel as required. Why Join Us The Fisheries Branch leads the management, development, and conservation of NSW fisheries and aquaculture industries. We are committed to fostering sustainable and economically viable commercial, recreational, and Aboriginal fishing sectors. By joining us, you’ll contribute to the stewardship of aquatic resources and support initiatives that balance economic growth with environmental responsibility. How to Apply Please apply via our online portal and submit: A CV (approx. 4 pages) A cover letter (approx. 1 page) Tell us how your experience and skills make you a great fit for this role. Applications close: Sunday 14 November 2025 at 11:55pm. Note: DPIRD will be closed during the period 25 December 2025 to 11 January 2025 (inclusive). This recruitment process will recommence in January 2026. After applying, you’ll receive a confirmation email. We’ll review all applications after the ad closes. If shortlisted, you may be invited to interview (in person or via Microsoft Teams). Further assessments may follow (e.g., writing task, skill test, psychometric test). Reference checks will be completed for final candidates. A talent pool may be created for ongoing and temporary roles of the same type that may arise within the next 18 months. About Us – DPIRD The New South Wales Department of Primary Industries and Regional Development (DPIRD) protects, supports and develops primary industries and regional economies. We support sustainable agriculture, forestry, fishing and mining industries, and regional economies. We actively manage our natural assets: lands and soils, minerals, waterways and oceans, vegetation and forests. The Department brings together Local Land Services, NSW Resources, Agriculture and Biosecurity, Fisheries and Forestry, Regional Development and Delivery. We have teams in 200 locations across regional NSW, with nearly 5,000 employees, and 75 percent of the DPIRD team living and working in regional NSW. DPIRD is a proud Disability Confident Recruiter, Family Inclusive Employer and Carer Friendly Employer. We are committed to accessible recruitment and provide adjustments or information in alternative formats upon request. We also support work-life balance with Family Inclusive and Carers accreditation. For confidential discussion about adjustments, contact or the hiring manager. #J-18808-Ljbffr