Business Manager
Vor 2 Tagen
is an Australian privately owned recruitment company with business strength and specialist knowledge across a wide range of sectors. We are focused on delivering the right staff to our clients with our permanent recruitment solutions.
We are pleased to be working with our current client based in Eastern Creek, Sydney to lead the search for a talented
Business Manager.
Reporting to the CEO, the Business Manager is responsible for ensuring the day-to-day service delivery and overall success resulting in business revenue growth. Full responsibility will include, customer delivery, safety and people management, as well as business growth. This is a pivotal role in my clients business and previous experience in the Automotive Aftermarket of leading multi-faceted teams is essential.
Your Role
Cost control and financial management in line with developed annual budget.Working closely with sales and business development to ensure the growth of the business is achieved by seamless onboarding of new customers as well as efficient implementation of changes with existing client base.In partnership with the Customer Services Manager oversee; incoming customer queries and complaints to assess and diagnose trends in service failure, to develop long term sustainable solutions.Day to day management of all staff in branch including recruitment, performance management, coaching and motivating the team to support consistent customer service excellence.Partnering with support departments to implement procedure or policy changes.Ensuring that 100% compliance to legislation and internal policies and procedures is achieved by all staff under management.Continuous ImprovementMeet Sales targets in line with the Business Strategy
Benefits
Competitive salary of $110-120k + Superannuation + Company BonusGrowing multinational organisation, reputable clients, and comprehensive product line.Be part of a Tier One certified multinational manufacturer listed on two stock exchanges.
To Succeed
Qualifications in Business Administration or a related discipline, or equivalent work experience in the same areaKnowledge and experience in the Aftermarket Automotive Parts industry is essentialProven experience of leading Operational and/or Customer Service teamsValid Driver licence
We have big ambitions and exciting plans for ProQuests Permanent division, and we're keen to bring enthusiastic motivated people on board for the journey.
Our team has a national recruitment footprint, specialising in Headhunting, Executive search, strategic and volume permanent recruitment, we have the expertise, networks, and knowledge to support recruitment best practice whilst successfully transforming company culture.
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