Customer Service | Ecommerce Assistant
vor 4 Wochen
About Us Indigo Love is a furniture and homewares brand offering wholesale, retail, and trade. Our head office is based in South Nowra on the South Coast of NSW. Our retail stores (Few and Far), located in Huskisson, Berry, Bowral, and Thirroul, have been known to take you on a journey of discovery, where you can get lost in time, with a focus on customer experience. We specialise in sourcing one-of-a-kind pieces from around the globe to create soulful and timeless interiors. We are passionate and excited about what we do and are looking for someone to share our love for unique pieces and the stories they tell.
Duties & Responsibilities Customer Service & Order Management Monitor customer enquiries and feedback, ensuring a high level of customer satisfaction.Implement effective customer service processes, including order tracking and processing, returns, and exchanges.Address customer issues promptly and professionally.Process all online orders and product transfers to be sent for final pick to ensure accurate order fulfilment.Monitor shipping and logistics management with third parties.Collaborate with the logistics function to ensure order fulfilment through various channels meets the agreed service levels.Respond to social media enquiries and reviews.E-commerce Operations Manage and oversee all existing product listings online, ensuring all required product, MOQ and pricing information and stock availability is correct (working with Inventory and Product Teams).Ensure smooth launch of new products online including the upload of all product collateral, scheduling go live times, ensuring availability on appropriate online channels.Support new product development process by assisting Product Team in writing product descriptions that are SEO optimised.Manage collection merchandising across all sites.Website Management Oversee the maintenance and functionality of our online store websites, troubleshooting any issues or bugs.Collaborate with web developers and designers to implement improvements and optimise the user experience.Regularly update website content, ensuring it aligns with marketing initiatives, HR initiatives, and seasonal promotions.Ensure all Shopify apps are working effectively and to their best potential at all times.Regularly review Online Terms and Conditions to ensure they are current and relevant to how we operate.Experience Required Previous experience in customer service, e-commerce sales, or a related field. Shopify and Gorgias experience is highly valued.Strong understanding of e-commerce platforms and website management.Exceptional communication and interpersonal skills, both written and verbal.Excellent analytical and problem-solving skills with a data-driven approach.Exceptional organisational, time management, and multitasking abilities, with a high attention to detail.Ability to multitask and prioritise in a fast-paced environment.Ability to manage large volumes of sales and efficiently manage workload.A positive 'can-do' attitude and eagerness to learn.Why Work for Us? Choosing to join our team means becoming part of a passionate, progressive and customer-focused business. Here are some of the key benefits:
Career Growth: We are committed to the professional growth and development of our team members, providing opportunities for career progression.Collaborative Environment: We foster a positive and collaborative work culture where everyone's ideas and contributions are valued.Dynamic Industry: As a part of our team, you'll engage in the fast-paced, exciting world of furniture and homewares retail, trade, and wholesale. It's an industry that is continually evolving, offering constant learning opportunities.If you are a highly motivated, results-driven individual with outstanding customer service and communication skills who enjoys working in a team environment, we would love to hear from you
#J-18808-Ljbffr
-
Ecommerce Coordinator
vor 4 Wochen
new south wales, Österreich Kennards Hire VollzeiteCommerce Coordinator Seven Hills, NSW The largest family-owned equipment hire company in Australia & New Zealand.We'll back you all the way with the tools and resources you need to succeed.Onsite Parking | High performing team| Hybrid work arrangement With Kennards Hire You Can As a company that's been around since 1948, we know what matters most: family...
-
Customer Service Officer
vor 4 Wochen
new south wales, Österreich Aidacare Pty VollzeitRetail Assistants (Retail & Consumer Products) At Aidacare, we are dedicated to delivering top-notch products and services to our valued customers. As a leading player in the Healthcare Equipment industry, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. We are looking for a dynamic and customer-focused individual to...
-
Casual Customer Assistant
vor 1 Woche
new south wales, Österreich Dusk VollzeitAre you ready to light up customers' lives and create a warm, inviting atmosphere?Do you have a burning passion for candles and a knack for bringing homeware dreams to life?If so, we have an illuminating opportunity for you to join our team as a Customer Assistant in one of 140+ dusk stores across Australia and New Zealand - dusk Richmond.Role Overview: ...
-
new south wales, Österreich Customer Care Service VollzeitQualificationsMaster of Business Administration (MBA) in Finance & BankingMaster of Business Administration (MBA) in FinanceMaster of Business Administration (MBA) in Accounting & Information SystemMaster of Business Administration (MBA) in AccountingExperienceAt least 4 years of relevant experienceAdditional RequirementsSound knowledge of Core Banking...
-
Customer Service Manager
vor 4 Wochen
new south wales, Österreich Skm Recruitment VollzeitFull time My client is one of Australia's niche providers of supply chain services, currently experiencing significant growth in their dynamic and fast-paced industry sector. They are seeking an experienced and dedicated Customer Service Manager to join their team in Western Sydney.The position of Customer Service Manager will be responsible for leading a...
-
Cleaning Services Assistant
Vor 5 Tagen
new south wales, Österreich Respect Group Limited VollzeitWe are currently seeking Cleaning Services Assistants on a Casual basis to join our team at Cooinda Aged Care in Lithgow, NSW.Who we are: As a proud not-for-profit organization since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of...
-
Cleaning Services Assistant
Vor 5 Tagen
new south wales, Österreich Respect Group Limited VollzeitWe are currently seeking Cleaning Services Assistants on a Casual basis to join our team at Woodhaven Aged Care in Lockhart, NSW.Who we are: As a proud not-for-profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of...
-
Customer Service Officer
vor 2 Wochen
new south wales, Österreich Belgravia Leisure VollzeitThe RoleOur Customer Service Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures.The primary responsibility of our Customer Service Officers is to deliver first class...
-
Customer Service Officer
vor 4 Wochen
new south wales, Österreich Chandler Macleod VollzeitAbout the role Business Services team requires a temporary Customer Service Officer to support the Customer Service and Enrolment team during a busy period as they prepare for the new year.Accountabilities Priority responsibilities will include triaging inbound phone calls, responding to customer queries, taking messages and redirecting as needed.Other...
-
Cleaning Services Assistant
vor 4 Wochen
new south wales, Österreich Tideri Jobbörse VollzeitWe are currently seeking Cleaning Services Assistants on a Casual basis to join our team at Cooinda Aged Care in Lithgow, NSW. Who we are: As a proud not-for-profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of...
-
Pharmacy Assistant
vor 4 Wochen
new south wales, Österreich Priceline Pharmacy Tuggerah VollzeitAre you a friendly and organized individual looking to join a dynamic pharmacy team? Priceline Tuggerah is seeking a Pharmacy Assistant to handle cashier duties, putting stock away, and providing customer service on the floor.Key Requirements:Customer Service Skills: Strong ability to assist and engage with customers, ensuring a positive shopping...
-
Customer Service Representative
vor 4 Wochen
new south wales, Österreich Visy VollzeitConvenient Eastern Creek Location in a Modern Office Exciting Newly Created Role in a Growing Global Business Division Enjoy Great Working Hours for a Better Work-Life Balance Visy is powering the circular economy, by providing sustainable, digitally advanced supply chain solutions.We combine our substantial volume, footprint and infrastructure – rooted in...
-
Customer Service Officer
vor 2 Wochen
new south wales, Österreich Belgravia Health & Leisure Group Pty Ltd VollzeitNSW, Lakeside Leisure Centre - Raymond Terrace 2324 Great career paths and development with an entrepreneurial organisation Free facility access Opportunity to make a real difference to our community This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions!The...
-
Customer Service Officer
vor 4 Wochen
new south wales, Österreich Holcim VollzeitAbout this roleCustomer Service Officer Working for the world's leading sustainable building materials company.Based at Norwest/ Bella Vista NSW.Supporting the business deliver exceptional results.Ongoing training & development opportunities.Holcim:As a global leader in innovative and sustainable building solutions, Holcim are enabling greener cities,...
-
Medical Assistant
vor 4 Wochen
new south wales, Österreich Iiqaf VollzeitWe are seeking to hire a Medical Assistant who will be responsible for assisting with administrative duties at our facility.As a successful candidate, you will be responsible for obtaining patient records and test results, coordinating daily administrative tasks, preparing treatment rooms for examinations, and assisting our practitioners during medical...
-
Trades Assistant Laverton, Vic
vor 21 Stunden
new south wales, Österreich William Adams VollzeitWe are seeking a Trades Assistant to join our Cat Rental team in Laverton.ABOUT THE ROLEThe Cat Rental team currently have a vacancy for a highly motivated Trades Assistant.This position offers the opportunity to join an exciting part of the business and gain experience in supporting Caterpillar equipment.Your main responsibilities as a Trades Assistant will...
-
Customer Service Executive
Vor 2 Tagen
new south wales, Österreich Tideri Jobbörse Vollzeit$50k-$60k Base + Super + APR + Bonus Incentives! Full-time opportunities available! Collaborative team culture and surrounded by like-minded individuals! Carbiz is looking for proactive, friendly, and meticulous individuals to join our Operations team as Customer Service Executives. About Us: Your success is our success! Carbiz offers the best end-to-end...
-
Assistant Manager
vor 4 Wochen
new south wales, Österreich Tideri Jobbörse VollzeitTourist Hotel Narrabri Pty Ltd – Narrabri NSW Exciting Opportunity for an Assistant Manager / Duty Manager at the Tourist Hotel Narrabri Are you passionate about hospitality and looking to further your career in a charming country pub? Tourist Hotel Narrabri, a beloved local spot known for its great food, welcoming atmosphere, and vibrant community, is...
-
Customer Service Coordinator
vor 4 Wochen
new south wales, Österreich Unilodge Vollzeit23rd October, 2024 UniLodge @ Western Sydney University - Campbelltown, NSW Access real opportunities for career growth and development Fixed Term Full Time Position (Maternity Leave Coverage) UniLodge specialise in student accommodation and have been an industry market leader since 1996.The UniLodge Group manages a diverse portfolio of close to 140...
-
Assistant Manager
vor 2 Wochen
new south wales, Österreich Tideri Jobbörse VollzeitThe Assistant Manager acts as the key support for the Store Manager in leading their Tribe to exceed sales targets and deliver a high standard of customer service and store presentation. The Assistant Manager is fully responsible for the store in the absence of the Store Manager. ARE YOU? Ready to step into a Management Role where you will be the key support...
