Clerical Officer

vor 2 Wochen


City of Melbourne, Österreich dnata Vollzeit

Melbourne Airport dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers. Our Melbourne Cargo facility is looking to expand their clerical team. Are you bubbly, willing to learn and able to navigate a computer? Then this may be the next opportunity for you All Customer Service Duties Answering and attending to majority telephone enquiries. Monitoring and answeringcustomerserviceemails. Phoning shipments out to Agents / Consignees / Personal Effects Liaise with Warehouse re Bond Checks and monitor them Track & Trace Missing cargo / Found cargo investigations Assist with Quarantine Inspections / Destructions / Seizures and Abandon shipments. Rotations setup Training futureCustomerServiceStaff Skills, Experience and Licenses Current VIC Driver's License; Previous experience in an Operational environment where SOP's were in place; Intermediate computer skills; Excellent communication skills – Verbal and Written; High level of customer service skills; Understands the importance of meeting Service Level Agreements (SLA's); Excellent team player with a positive / can-do attitude; Works in a Safe Manner at all times; Reliable, trustworthy and has the ability to work independently. Remember if you are passionate to develop your aviation career and becoming a key member of the dnata team at Melbourne Airport this is your chance Must Haves You need to have Australian / New Zealand citizenship or Australian Permanent Residency You must be willing to undertake a Pre-employment medical test... Wait must not break... #J-18808-Ljbffr


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