Fleet excellence manager
vor 1 Tag
Senior / Fleet Excellence Manager Mandate -3 About Swiggy Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 600+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 3 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed everyday, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. Roles and Responsibilities Managing a team of 500-850 Delivery Executives (DE) in a zone(s) directly on a daily basis DE efficiency assigned at an individual level. Coach DEs via field training at an individual level for better delivery experience. Conduct regular field audits for better compliance among DEs Manage and control voluntary attrition and control absconders by conducting regular engagement activities. Address DE level issues/grievances by escalating to relevant teams like governance, ROC etc. Mitigate Strikes with minimal ground disruption. Conduct huddles weekly including GTM of new products/launches Provide ground intelligence on cost , speed and new launches. Drive reactivations and attritions through calling and engagement with DEs Drive Referral by engaging with existing DE’s and influencing them to refer more DEs. Desired Skills Prior experience in fleet management is preferable. Should have a bike and be willing to travel within the city. Completes tasks independently with minimal follow-ups Should be available to work on Weekends. Knowledge of supervisory techniques to manage, motivate and train blue collared workers. Should know local geographical area knowledge and should be able to converse in local languages The candidate should have an entrepreneurial attitude / should be a go-getter Must have attention to detail and critically think through to resolve problems. Must have customer service skills and be able to maintain a consistent, high level of service. Closing note We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law #J-18808-Ljbffr
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Fleet excellence manager
vor 2 Wochen
Shire of East Gippsland, Österreich Swiggy VollzeitSenior / Fleet Excellence ManagerMandate -3About SwiggySwiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 600+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 3 lakh+ strong...
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Sales Excellence Manager
Vor 7 Tagen
City of Melbourne, Österreich Custom Fleet Vollzeit1 day ago Be among the first 25 applicants This range is provided by Custom Fleet. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$140,000.00/yr - A$160,000.00/yr Direct message the job poster from Custom Fleet ABOUT US At Custom Fleet we’ve been using our smarts to make the complex...
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Novated Sales Excellence Manager
vor 4 Wochen
City of Melbourne, Österreich Custom Fleet VollzeitABOUT US At Custom Fleet we’ve been using our smarts to make the complex simple for over 40 years. It’s the driving force that continues to make us the fleet and leasing leader in Australia and New Zealand today. When you join Custom Fleet, you’re joining a business that is Going Places. With us, what you do and who you are matter. Being part of our...
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Novated Sales Excellence Manager
Vor 5 Tagen
City of Melbourne, Österreich Custom Fleet VollzeitABOUT US At Custom Fleet we've been using our smarts to make the complex simple for over 40 years. It's the driving force that continues to make us the fleet and leasing leader in Australia and New Zealand today. When you join Custom Fleet, you\'re joining a business that is Going Places. With us, what you do and who you are matter. Being part of our diverse...
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Hybrid Novated Sales Excellence Lead — Coach
Vor 7 Tagen
City of Melbourne, Österreich Custom Fleet VollzeitA leading fleet management company in Melbourne is seeking a Novated Sales Excellence Manager to lead a high-performing sales team. You will be responsible for developing and implementing sales strategies to achieve targets while ensuring outstanding customer experiences. The ideal candidate has significant leadership experience and expertise in sales, with...
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Novated Leasing Sales Excellence Lead
Vor 3 Tagen
City of Melbourne, Österreich Custom Fleet VollzeitA leading fleet and leasing company in Australia is seeking a Novated Sales Excellence Manager. This role requires a strategic thinker to lead a high-performing sales team, ensuring exceptional customer experiences while achieving revenue and margin targets. The ideal candidate has over 5 years in a leadership position, strong sales experience, and excellent...
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Fleet Account Manager — Customer Success
Vor 3 Tagen
City of Melbourne, Österreich Fleet VollzeitA leading fleet and leasing company in Australia is looking for an Account Manager in Melbourne. This role focuses on delivering excellent customer service to high-profile clients, requiring strong relationship-building skills and experience in account management. Ideal candidates will possess a customer-centric mindset, capability in managing daily...
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Hybrid Fleet Service Controller
Vor 7 Tagen
Council of the City of Sydney, Österreich Custom Fleet VollzeitA leading fleet management company is seeking a Commercial Service Controller to oversee maintenance operations across Australia and New Zealand. This role requires strong negotiation skills and the ability to maintain supplier relationships, ensuring cost efficiency and exceptional service. Ideal candidates are proactive and detail-oriented with a passion...
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Fleet Services Manager
vor 1 Tag
Council of the City of Sydney, Österreich Fleetpartners Group VollzeitA leading vehicle fleet services provider in Australia is seeking a Fleet Services Manager to drive the operational delivery of services including Fuel, Infringement, and Registration. The role involves setting KPIs, managing supplier relationships, and inspiring teams to achieve excellence. Candidates should possess strong customer service experience,...
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Strategic Fleet Account Manager
Vor 7 Tagen
City of Melbourne, Österreich Sg Fleet Au VollzeitA leading financial services company in Australia, specializing in fleet management, seeks an Account Manager to maintain customer relationships and deliver outstanding service. You will proactively manage a portfolio, optimize fleet performance, and identify growth opportunities. Ideal candidates will possess strong negotiation and communication skills,...