Gatehouse Security Officer

At Certis Australia, we deliver innovative and integrated security solutions to create safer environments. With expertise in gatehouse security, we work closely with our clients to ensure the protection of people, property, and critical infrastructure. Our commitment is to a Safer, Smarter and Better workplace that ensures every employee is supported, respected and empowered. POSITION PURPOSE As a Gatehouse Security Officer, you will be responsible for managing gatehouse operations at our client site. This includes ensuring secure access control, surveillance, and prompt incident response across the facility. The Gatehouse Security Officer plays a vital role in maintaining uninterrupted service delivery and upholding operational security standards without delay or compromise. KEY RESPONSIBILITIES Managing vehicle movement and access control. Checking emails, administration and required reporting. Ensuring all contractors and visitors are appropriately inducted. Identifying and reporting any security risks to the client contact and client services manager. Conducting internal and external foot patrols. Monitoring WHS and CCTV surveillance. Providing daily communications diary, event logs, incident reports, breaches, foot patrol reports, readings, and any checks. Providing perimeter security by ensuring no unauthorized access to the site or vulnerabilities to the physical and electronic security integrity of the site perimeter. Surveilling and monitoring all entry gates, site buildings and grounds via CCTV, and the visitor management system process. Traffic control – pedestrian and vehicle gates, intercoms, parking areas. EXPERIENCE AND SKILL REQUIREMENTS Minimum of 2 years demonstrated experience in a similar role(s). Demonstrated experience in a similar environment, managing client relationships. The applicable security licence of the state or territory in which you work and a current senior first aid certificate in accordance with the applicable security legislation and associated regulations. A current and applicable driver's licence of the state or territory in which you work, if the inherent requirement of your position requires you to drive. Only applicants with 24/7 availability need to apply. Gatehouse located in Gepps Cross. Previous applicants need not apply. Ability to work in a high‑pressure environment. Ability to prioritise tasks and self‑supervise. Advanced computer skills – literacy in all MS Office products. Excellent communication skills – verbal & written. Excellent customer service skills – verbal and written. Report writing and presentation skills. BENEFITS & CULTURE Competitive salary & full‑time employment A discount program where employees and their family members can save at over 400 retailers Australia wide A well‑being program that provides advice about mental, physical, and financial well‑being An Employee Assistance Program (EAP) that is available to employees and their families Cultural diversity is valued and supported Career progression and emphasis on learning and development, including a bespoke high potential development programme that includes access to executive leadership and overseas projects. OUR VALUES Professionalism : Delivering expert, reliable service with excellence. Integrity : Acting with honesty, transparency, and accountability. Customer Focus : Putting clients first with tailored security solutions. Teamwork : Collaborating for shared success and safety. Courage : Embracing challenges and innovation with confidence. Care : Prioritising people and communities with meaningful impact. Safety : Championing a culture of protection and vigilance. DIVERSITY STATEMENT Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter. #J-18808-Ljbffr