Field Service Technician

vor 2 Wochen

City of Melbourne, Österreich ProFound People Vollzeit

Direct message the job poster from ProFound People Our client is a growing healthcare technology team seeking a hands-on Field Service Technician to provide technical support, customer service, and operational assistance. You’ll ensure critical medical equipment functions reliably across multiple client sites. Key Responsibilities Fix, maintain, and troubleshoot hospital beds and other healthcare equipment. Provide technical support over the phone and on-site, including repairs, maintenance, and installations. Visit client sites to perform equipment repairs and deliver training. Manage service requests from start to finish, ensuring timely resolution and customer satisfaction. Process parts and service orders, maintaining accurate records. Collaborate with internal teams to report field issues and improve operational processes. Support day-to-day operations such as shipping, receiving, inventory management, and packaging. Monitor and manage parts inventory using standard systems. Contribute to improving tools, procedures, and client experience. Required Skills & Experience Biotechnical or technical skills related to healthcare equipment. Strong problem-solving and troubleshooting abilities. Ability to read and interpret technical manuals or blueprints. Hands-on experience with equipment repair and maintenance, particularly hospital beds. Basic computer literacy and experience managing inventory or logistics systems. Excellent communication and customer service skills. Independent, organized, and customer-focused. Comfortable with physical work and able to travel as needed. Contact: for more info Location: Melbourne, Victoria, Australia #J-18808-Ljbffr

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